Implementation Project Manager, Managed Service Provider (Contract)

Posted 10 Days Ago
San Francisco, CA
Hybrid
88-100
Senior level
Artificial Intelligence • Productivity • Software
Notion is the AI workspace where teams and AI agents get more done together.
The Role
The role involves managing the implementation of an MSP and VMS for contingent workforce management, focusing on requirements gathering, stakeholder management, integrations, and change management.
Summary Generated by Built In
About Us:

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Role:

We’re looking for an experienced implementation project manager to implement an MSP and VMS as the operating model and system of record for Notion’s U.S. contingent workforce. The person in this role will also ensure our program is set up for success, ensuring compliant workflows, integrations, effective change management, and measurable improvements to the contingent worker lifecycle, governance, manager experience, and cost transparency.

The role is based in San Francisco and you will be expected to be in the office on our anchor days (Mondays and Thursdays).

  • Contract length: 5 months

  • Hours per week: 40 hours

What You'll Achieve:
  • Program and project manage the MSP and VMS implementation, effectively managing requirements and deliverables across several teams (People Operations, Finance/Accounting, Legal, IT/Security, Procurement, Recruiting, BizTech)

  • Collaborate with the MSP’s implementation team to ensure requirements are effectively translated and deliverables are met

  • Drive VMS configuration with the MSP to ensure our systems are connected and the workflows are optimized

  • Coordinate integrations and data flows (e.g., Workday, SSO/Okta) in partnership with internal owners in BizTech/IT and the MSP

  • Define operational policies and playbooks in alignment with approved MSP scope and success metrics

  • Strong stakeholder management and communication on project risks/issues, decisions, and changes

  • Develop the VMS and integration testing strategy and execution plan (UAT), a cutover plan, and a post-implementation hypercare plan

  • Develop the change management strategy: communications, enablement, training, and knowledge transfer

  • Handoff of the program to run‑the‑business owners with detailed SOPs and RACI

Skills You'll Need to Bring:
  • 5+ years leading MSP and VMS implementations at mid‑to‑large tech companies or across multiple clients

  • Hands‑on experience with MSP program implementations strongly preferred

  • Strong project management skills

  • Experience working cross-functionally with People Operations, Finance/Accounting, Legal, IT/Security, Procurement, Recruiting, and BizTech

  • Demonstrated success in delivering 3–6 month implementations with integrations, testing, policy development, and change management

  • Excellent stakeholder management and executive communication

Nice to Haves:
  • Workday and Zip experience

  • SOC/IT risk familiarity

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated hourly rate for this role is $88-$100 per hour.

By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy.

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Top Skills

Msp
Okta
Sso
Vms
Workday

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2016

What We Do

Notion blends your everyday work tools into one. Product roadmap? Company wiki? Meeting notes? With Notion, they're all in one place, and totally customizable to meet the needs of any workflow. It's the all-in-one workspace for you, your team, and your whole company.

Mission: We humans are toolmakers by nature, but most of us can't build or modify the software we use every day — arguably our most powerful tool. Here at Notion, we're on a mission to make it possible for everyone to shape the tools that shape their lives.

Why Work With Us

Here at Notion, our work shapes our culture and our culture inspires our work. We seek to hire creative toolmakers that want to be the best in their craft. If every employee is able to focus on being the best toolmaker in their craft, we'll be able to achieve our mission of enabling the world to better solve its problems.

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Notion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees work in-person at our offices on Mondays and Thursdays. The other three days are flexible.

Typical time on-site: 2 days a week
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