Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
The Compensation and Benefits Sr. Associate is responsible for supporting, configuring, enhancing, implementation of new features and managing the Compensation and benefits modules within Oracle Fusion HCM. This role ensures accurate setup and maintenance of employee benefits, compensation structures and ensuring compliance with U.S. regulations and alignment with organizational goals.
Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to the following areas
Compensation Management:
Manage compensation cycles (merit, bonus, equity).
configure base pay, bonuses, and incentive plans.
Align configurations with compensation strategy and U.S. market standards.
Collaborate with HR to translate business needs into system design and ability to fix the issues reported
Good understanding of Oracle HCM Cloud architecture, security, and workflows.
Benefits Management:
Understand various U.S. benefit plan structures.
Support and Configure benefit plans, eligibility, rates, and life events.
Support Open Enrollment and mid-year changes.
Ensure compliance with U.S. benefit regulations.
Manage benefit-related compliance and reporting.
Additionally, expertise in the following skills will be advantageous
Experience in Core HR, Payroll, Talent Management.
Familiarity with Fast Formulas and ability to customize per client needs and technical exposure to HDL, OTBI, and BI Publisher
Solid understanding of Oracle HCM modules and integration points e.g., Payroll.
The Managed Services Associates play a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experience and exceed client expectations.
Assist in daily operations of managed services, ensuring timely resolution of client issues.
Support the Oracle-managed services team with troubleshooting and problem resolution.
Maintain strong client relationships, ensuring satisfaction.
Monitor service performance metrics and assist in continuous improvement strategies.
Collaborate with cross-functional teams for seamless service delivery.
Stay updated on Oracle updates and industry trends.
Assist in managing the service level agreements (SLAs) and ensure compliance with contractual obligations.
Prepare regular reports on service performance and client satisfaction for internal reviews.
Bachelor’s degree in information technology, Business Administration, or a related field.
A customer-focused mindset with a commitment to delivering high-quality service.
Minimum of 6 years of experience in Oracle support services or similar roles.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Strong organizational and time management skills.
Knowledge of ITIL or other service management frameworks.
Top Skills
What We Do
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. By embracing diverse perspectives, encouraging new ideas and challenging the status quo, we create sustainable results for the organizations we serve.
