The Opportunity:
Calling all detail-oriented tech enthusiasts! Our customer success team is seeking a sharp and eager Managed Services Contractor to join our ranks. This role is perfect for someone who thrives on accuracy and enjoys tackling projects that require a meticulous eye. As a Managed Services Contractor, you'll gain hands-on experience with keeping businesses’ data privacy programs running smoothly and delivering top-tier services to our clients.
What you’ll be doing:
- Managing end-to-end privacy request fulfillment on behalf of our most strategic customers
- Identifying and documenting managed services processes to thoroughly capture engagement requirements
- Contributing to team projects in a collaborative environment, learning from experienced colleagues
- Staying up-to-date on industry trends and technologies through ongoing learning opportunities
What you’ll gain:
- Real-world, practical experience working in a fast-paced startup environment
- A dedicated mentor who will guide you through the intricacies of DSAR fulfillment and equip you with the skills needed to thrive in the tech industry
- A deep understanding of the DataGrail platform, and the value customers are seeing from our products and Managed Services offerings
The Skill Set:
- A strong commitment to getting things right the first time. This includes double-checking your work, identifying and correcting errors, and maintaining a high level of precision
- The ability to manage competing deadlines and prioritize
- You're an active listener and communicate clearly with all levels of the organization
- You learn from experience and apply those learnings to improve every day
Please note that the compensation range below is a guideline and final compensation will be based on factors such as qualifications, skill level, and competencies.
Compensation Range
$20—$25 USD
DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. Backed by 2,000+ pre-built integrations, DataGrail automates privacy workflows and supports compliance with regulations like GDPR and CPRA. DataGrail is recognized as a G2 leader and services millions of consumers through customers like Salesforce, Amazon, Overstock, and New Balance.
DataGrail provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
What We Do
Privacy is messy. And complicated.
Organizations today rely on dozens of inter-connected data platforms-- SaaS apps, data lakes, and hosted databases -- making it difficult to know where all of a single person's data could be. But with the right solution, it is possible to make sense of privacy, and turn it into an advantage to make your company standout.
Our platform eliminates complicated, manual and time-consuming processes associated with emerging privacy laws. We find and untangle the terabytes of data companies have, makes sense of it, and organize it into an easy-to-use privacy program.
DataGrail automates data subject requests, performs unified preference management and ensures accurate data discovery, which is foundational to any privacy program.
DataGrail takes a deeply integrated approach, and we designed our platform around hundreds of pre-built connectors with the most popular business systems, making it seamless for an organization to build a quality data foundation for their privacy program.
Why Work With Us
At DataGrail, we believe privacy is a human right.
We're developing the privacy platform modern brands rely on to build trust and transparency.
We live by our values:
Win as a Team
Empathy Always
Love Our Customers
Iterate & Evolve
Seek New Perspectives
Lead With Why
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