Proficio® is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).
Proficio® has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services annually since 2017. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).
We have a track record of innovation. Proficio® invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.
Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.
While Proficio® has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.
Proficio's commitment to developing and promoting our team members is unparalleled in our industry. This dedication to our people enables us to deliver exceptional security services that protect our clients and drive their success.
SUMMARY
We are expanding our Managed SIEM services to include Google SecOps and are looking to add a mid level engineer to our team to support this endeavor. The right fit for this role will have deployed Google SecOps in an enterprise environment and will be able to help us develop, refine, and scale our offering.
Understanding the common problems with managing Google SecOps in an enterprise environment will enable this role to develop the offering in our lab, resolve issues encountered, develop and refine processes for our team, and integrate the offering into our SOC services platform for consumption by our customers.
As the service moves into production, the Engineer will help build out our production support, ensure adherence to standard operating procedures, identifying gaps in our offering, developing process improvements to address these, and acting as a liaison with other teams.
This role is for the problem solver who can execute our strategy to achieve our vision for this offering!
Responsibilities
- Deploy a full Google SecOps instance in our lab environment with a focus on the back end development of the SIEM (SOC operations and front end work is handled by our SOC operations platform / other teams)
- Administrate the lab environment as you work with us to integrate Google SecOps into our service offering. You will troubleshooting issues, train team members, and create procedures to avoid common problems
- Once the offering is stood up, role will transition to provide onboarding and production services/support to our customer base.
- Act as primary point of support and escalations for the Google SecOps engineers hired in each region including guiding other SIEM infrastructure engineers who will also support Google SecOps customers
- Identify gaps in processes and procedures and mature areas of improvement
- Work with our VP to help distribute the Google SecOps workload amongst engineering resources in each region
· Ensure security, availability, and confidentiality of all sensitive data collected, processed, or stored by this position
Requirements
- Previous experience of at least 1 full installation/deployment of Google SecOps in an enterprise level environment with a focus on the backend infrastructure, onboarding, and product support of Google SecOps
- Ability to troubleshoot existing problems and ability to spot and create processes to avoid future problems in Google SecOps
- Both a creative and a business mindset that will enable you to help us define, structure, and launch this service offering
- Strong written and verbal communication skills for team participation in the build process, customer interaction in the support process, and documentation of policies and procedures for use by other engineering/admin staff
- 2+ years’ experience utilizing SIEM technologies and working in network security
- Previous experience working in a customer facing role preferred
- Previous experience working to create a service offering highly preferred
Benefits
- Opportunity to work in a progressive organization with structured training and roadmap for success
- Meals, Gym, Internet and other reimbursement programs
- Experience in one of the hottest IT industries today
Proficio is an EOE employer.
Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy
Skills Required
- At least one full installation/deployment of Google SecOps in an enterprise environment
- 2+ years experience utilizing SIEM technologies and working in network security
- Ability to troubleshoot Google SecOps issues and create preventive processes
- Experience administrating lab and backend SIEM infrastructure
- Strong written and verbal communication skills for documentation and customer interaction
- Ensure security, availability, and confidentiality of sensitive data
- Previous experience working in a customer-facing role
- Previous experience creating or launching a service offering
What We Do
Proficio is a world-class Managed Security Service Provider (MSSP) providing managed detection and response solutions, 24×7 security monitoring and advanced data breach prevention services to organizations globally. Our rapid growth is being fueled by the rise in cloud-based services, the acceptance of the Software-as-a-Service (SaaS) model, and the increasing number of cyber security attacks on businesses, hospitals and government. We have developed proprietary security content and threat intelligence tools to identify and proactively defend against advanced attacks and insider threats. Proficio’s founders are veterans of the security and networking industry who have helped guide multiple companies to successful exits. Proficio’s customers benefit from the most advanced security monitoring and 24×7 managed security services that until recently were outside the budget of all but the very largest enterprises. Proficio’s ProSOC service offerings include the following: • 24×7 security event monitoring, alerting, and remediation • Advanced SIEM correlation analysis • Protection against complex attacks and insider threats • Actionable intelligence that enables internal IT teams to effectively and quickly resolve issues • Threat Intelligence • Active Defense that blocks targeted attacks in real time 24×7 • Worry-free compliance audits for: PCI, HIPAA, SOX, GLBA, FFIEC, NERC CIP, and FISMA regulations • Visibility to event logs with easy-to-use web portal, powerful reporting, dashboards, and drill-down analytics • Full management of security devices including patching, health and performance monitoring, and tuning • Free 12 month log retention • Out-of-the-box support for 400+ log sources • Scalable cloud-based deployment – fast implementation and no software or hardware purchases • Advanced scanning eliminating vulnerabilities before they can be exploited
