Malay Transcriber

Location: Bangkok office (not remote)
Status: Project-based 
Pay: 230 THB/hr - paid monthly
Hours: Flexible depending on Operations
Requirement: Fluent reading, writing, understanding, and typing in Malay (ms_my)
With Productive Playhouse, native Malay speakers can make extra money by working flexible hours!

We are seeking a detail-oriented and motivated Malay Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. 
 

Key Responsibilities:

• Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar.
• Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions.
• Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. 
• Refer to current training materials and guidelines as needed to ensure compliance and quality.
• Review and proofread transcripts for accuracy and completeness.
• Report any technical issues or concerns to the appropriate channels promptly.
• Suggest opportunities for process improvement to enhance efficiency and quality.
• Manage time effectively to meet established deadlines and maintain high levels of productivity and quality.
• Handle confidential information with discretion and adhere to all privacy and security guidelines.
• Participate in other projects and tasks as assigned. 

• Typing speed of 40 WPM in Malay (ms_my) or higher is preferred.
• Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. 
• Ability to quickly learn and adapt to client-specific style guides and written domain conventions. 
• Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. 
• Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace.  
• Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. 
• Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. 
• Demonstrated ability to consistently meet deadlines and maintain high standards of work. 
• Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. 

Requirements: 

• Completion of Upper Secondary Education (or equivalent), additional training in linguistics, transcription, or related fields is a plus. 
• Must be authorized to work in Thailand.
• Minimum age: 18 years or older.
• Reliable transportation to commute to on-site facilities, as required.
• Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test.  

Physical Requirements: 

• Ability to move around the office and other work environments, including standing for extended periods. 
• Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. 
• Ability to bend, reach, and perform tasks that require physical agility within a typical office setting
• Manual dexterity to operate a keyboard and mouse efficiently. 
• Ability to wear headphones for extended periods while listening to audio content.
• Capacity to perform repetitive tasks, such as typing, with sustained concentration. 

About Us: 

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.  

Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.  

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.  
 

Disclaimer:
All engagements are contingent upon successful completion of a background screening. Productive Playhouse is committed to diversity and inclusion across our global contractor network. We welcome applicants of all backgrounds and abilities. For accommodations or inquiries, please contact HR.