JOB SUMMARY
This position is a member of the Mainframe Systems Support team and will primarily be accountable for ensuring a highly available mainframe system. This results-oriented job requires a solid understanding of mainframe sub-subsystems in a large scale parallel sysplex IBM zEnterprise environment.
ESSENTIAL RESPONSIBILITIES
- Install, upgrade, and manage CICS/MQ environments in all test and production LPARs
- Monitor the health of the CICS/MQ environments and help troubleshoot issues to determine root cause
- Support the IBM Z Mainframe z/OS environment using SMP/E, ISPF/SDSF. USS, JES2, JCL, and IBM/third-party utilities
- Provide stable and secure mainframe sub-system support
- Maintain the sysplexed environment for CICS/MQ
- Participate in disaster recovery exercises
- Install and maintain third party software products related to CICS/MQ
- Build alerting and automation scripts
- Use performance reports/metrics to identify process/availability improvement opportunities
- Research and assess new technology for potential deployment
- Conduct troubleshooting and problem analysis
- Conduct change inspections; determine associated risks and readiness for implementation
- Available to work a flexible work schedule that would include infrastructure releases and on-call rotation
EXPERIENCE
Required
- 3 years of experience in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects
- 3 years of technical problem solving, solution implementation, team/project collaboration experience
- 3 years of basic computer science concepts and principles, common operating systems, development languages/scripting
Preferred
- Experience in mainframe systems programmer with a focus on one or more of the following:
- z/OS concepts and utilities
- RACF
- TSO
- Plex Configurations
- JES2
- SMP/e
- JCL
- Assembler
- REXX programming
SKILLS
- Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment
- Adaptability: Ability to take on diverse tasks and projects, adapting to the evolving needs of the organization
- Analytical Thinking: Analytical skills with a focus on detail and accuracy
- Interest and ability to learn other technologies as needed
- Technical Proficiency: Comfortable with a range of data tools and technologies, with a willingness to learn new skills as needed
- Track record in designing, implementing, and/or supporting large-scale technical solutions
- Sense of ownership, urgency, and drive
- Demonstrated passion for user experience and improving usability
- Team Collaboration: A team player who can work effectively in cross-functional environments
- Can demonstrate an approach to product installation and problem diagnostics
- Understand the concepts behind backup and recovery
- Can navigate through vender portals for maintenance updates and problem resolution
- Can work with customer and co workers for root cause issues
- Demonstrate capability to drive innovation with efficiency and deliver improved solutions for the customer
- Understands the core responsibilities of a mainframe systems programmer
EDUCATION
Required
- Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred
- Master's degree in Computer Science, Information Systems, Computer Engineering or related field.
LICENSES or CERTIFICATIONS
Required
- None
Preferred
- None
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$79,300.00Pay Range Maximum:
$127,100.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at [email protected]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Skills Required
- 3 years of experience in analyzing, designing, coding, testing and implementing technical solutions
- 3 years of technical problem solving, solution implementation, team/project collaboration
- 3 years of basic computer science concepts and principles
Highmark Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highmark Health and has not been reviewed or approved by Highmark Health.
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Healthcare Strength — Medical, prescription, dental, and vision coverage are emphasized alongside 100% coverage for preventive exams, with onsite pharmacy access and fitness center availability at major campuses.
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Retirement Support — An employer‑sponsored 401(k) with a company match is highlighted, with AHN materials illustrating a 100% match on the first 4% plus an additional 1% employer contribution as an example within the enterprise.
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Wellbeing & Lifestyle Benefits — Wellness programs include stress‑management classes, health coaching, incentives for healthy activities, team‑member discounts, and volunteer incentives, with paid volunteer time also noted in the overall package.
Highmark Health Insights
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions. We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
