The Role
Manages the mainframe systems team and oversees IBM mainframe operations, workload distribution, staffing, incident response, change management, upgrades, disaster recovery, monitoring, security, performance tuning, and modernization initiatives. Coordinates projects, timelines, technical resources, and cross-functional collaboration while providing technical leadership and ensuring adherence to organizational policies and security standards.
Summary Generated by Built In
Job Title: Mainframe Systems Manager
location: 5 Manhattan West New York, NY 10001
Note: This is a fulltime--and onsite role.
Job Description
- The NYC Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) are seeking a Mainframe Systems Manager to oversee the mainframe systems
- team, manage workload distribution, and provide technical leadership in supporting the IBM mainframe computer system. program products, and subsystems.
- The Mainframe Systems Manager will be responsible to:
- Oversee, lead, and manage a team of system programmers, including day-to-day operations, scheduling, task delegation, performance management, and setting team and individual goals.
- Plan and coordinate upgrades for mainframe hardware such as mainframe processors, DASO, and VTS systems.
- Research, evaluate, and implement strategic technological solutions to modernize and optimize mainframe systems.
- Oversee all aspects of daily mainframe operations, including monitoring, incident response, change management, and project intake.
- Work effectively with your manager, peer managers, external agencies, and technical support staff, including documenting and explaining technical issues clearly.
- Complete team projects by coordinating team resources and collaborating with other departments and the data center.
- Pan work, manage timelines, and provide accurate status updates as required.
- Support staff in learning new technologies quickly and resolving issues efficiently.
Preferred Qualifications:
- Possess 1O+ years of experience working as a mainframe manager in a med to large-scale enterprise environment.
- Demonstrate strong expertise with mainframe technologies including z/OS, CICS, D82, IMS.
- Demonstrate strong interpersonal skills and the ability to work well in a team environment.
- Show initiative, self-motivation, and the ability to independently find answers and solutions.
- Willingness to work after hours, weekends, and maintain 24/7 availability and responsiveness when required.
- Ensure adherence to all FISA-OPA technical policies, standards, and security requirements.
- Exhibit excellent oral, written, organizational, and interpersonal communication skills.
- Experience with enterprise monitoring tools such as OMEGAMON, SMF analytics.
- Experience supporting disaster recovery planning, testing, and execution.
- Knowledge of mainframe security frameworks.
- Experience collaborating with storage, network, and data center operations teams.
- Ability to drive modernization initiatives including automation, performance tuning, and workload optimization.
Minimum Qualification Requirements:
- A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to data center engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
- baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to data center engineering and operations, cloud engineering and operations, complex IT infrastructure engineering.
About Us:
Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.
Skills Required
- Baccalaureate degree in computer science, engineering, or a related field, plus four years of satisfactory full-time experience in data center engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering
- Alternatively, a baccalaureate degree in any field plus eight years of satisfactory full-time experience in data center engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering
- 10 or more years of experience as a mainframe manager in a medium- to large-scale enterprise environment
- Strong expertise with z/OS, CICS, DB2, and IMS
- Experience with enterprise monitoring tools such as OMEGAMON and SMF analytics
- Experience supporting disaster recovery planning, testing, and execution
- Knowledge of mainframe security frameworks
- Experience collaborating with storage, network, and data center operations teams
- Ability to drive modernization initiatives, including automation, performance tuning, and workload optimization
- Willingness to work after hours and weekends and maintain 24/7 availability when required
- Strong oral, written, organizational, interpersonal, and teamwork skills
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The Company
What We Do
Tri-Force Consulting Services, Inc. is a U.S.-based IT consulting and staffing agency that provides comprehensive IT solutions, including AI-powered services, custom software development, cybersecurity, cloud technology, and IT staffing to government and commercial sectors.
