Mailroom/Repro Lead

Come explore the Power of Possibility with a career at SPS!

We have an excellent opportunity for an experienced Reprographics , Copy and Print Lead to come grow with our team in New York, NY! This full-time position is ideal for someone with 3+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross functional team looking for someone eager to make a lasting contribution!

SPS offers a competitive benefits package including offerings of: paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, and a 401K with company match.

Schedule: Typically Monday - Friday with some flexibility.

What you will be doing:

• Performing functions/light maintenance on copy machines (printing/copying software, mailroom function, replacing paper/cartridges, toner, staples, etc).
• Operating binding equipment and performing finishing requests (cutting, binding, padding, etc.)
• Processing printing requests (both hard copy and electronic), locating printing orders, and preparing orders for shipping
• Support the onsite business center, which may include: office supply stocking, conference room setup up, pantry inventory, or light facilities, mail, or serving as backup to reception area.
• Proactively acknowledge and engage clients to provide a positive customer experience.Utilize Microsoft Outlook, Word, and PowerPoint; perform basic PDF editing and use Microsoft Teams for communication.

• Sort, organize, and deliver incoming mail or notify recipients of deliveries via email.
• Collect and record incoming courier deliveries.
• Relocate deliveries to stockrooms, office spaces, or loading docks, including throughout the building.
• Lift and carry packages up to 50 lbs.
• Forward shipments to other offices using the company’s shipping portal.
• Review the print queue and complete print submissions.
• Review job orders to determine specifications, including quantities, production timelines, special instructions, and finishing.
• Inspect print requests for quality and accuracy.
• Assist with high-volume black & white and color printing, finishing, and delivery.
• Support poster printing, mounting, trimming, laminating, booklet binding, notepad creation, and other specialty print needs.
• Maintain print equipment in good working condition; make customer-approved repairs and coordinate service calls as needed.
• Monitor paper and supply inventory; notify the manager when items are low.

What we need from you:

• 1+ year experience working in a print/copy professional environment.
• A positive and professional attitude with a willingness to go above and beyond for our customers.
• Ability to handle physical duties (carrying and/or moving 50lbs) associated with the job - lifting, bending, etc.
• To be able to work both independently and in a team setting successfully.
• The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google).
• An ability to be bright, articulate, and neat in appearance.

About Us

SPS is a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law, and other professional services SPS operates in more than 15 countries worldwide providing specialized workplace support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

This job posting is a snapshot and not designed to cover all duties assigned to this position. A full job description can be found on our company website. www.spsglobal.com