About the Opportunity
This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Job Description
This position is responsible for performing mail handling and sorting tasks in the Mail and Copy Center. The mail handling and sorting functions consists of a variety of duties in the collection, processing, and distribution of intercampus, commercial carriers, and U.S (United States) Mail. The emphasis of the work is on the accurate and rapid processing of mail. Job requirements include ability to operate high volume copier, and printing equipment daily, receiving job requests over the counter and/or electronically, utilizing computers to coordinate, print, and meet established deadlines for copying related projects. Supervision is provided by the Mail and Copy Center Office Manager who provides advice and assistance on difficult problems. Office Manager also reviews work for satisfactory performance in accordance with U.S. Postal regulations.
This position supports the Mission Statement of Mills College at Northeastern University by delivering excellent support and services to students, staff, and faculty. Through its operational excellence, it advances the initiatives of the strategic plan by ensuring goals are well established, monitored and measured to meet the plan’s timelines and objectives. This position plays a significant role in supporting sustainability programs and creating a vibrant campus life.
Required Knowledge, Skills, and Abilities:
Knowledge of:
USPS rules and regulations preferred.
Typical equipment used in a Mail and Copy Center (i.e., Postage meters, cash registers, high-end digital copier etc.) preferred.
Familiarity with basic computer programs such as: Outlook, Teams, Microsoft Office Suite, etc.
Skills/Abilities:
Demonstrate professional discretion and preserve workplace confidentiality.
Solid communication and interpersonal skills.
Excellent customer service skills.
Be able to work collaboratively or independently.
Be able to follow and implement given directions.
Complete work assignments on schedule.
Follow oral and written instructions.
Take appropriate steps to promote and sustain effective working relationships within a multicultural environment.
Education, Training & Experience:
2-3 years' experience in a mail or print center preferred, or comparable administrative role, preferred.
High School Diploma or G.E.D. equivalent from an accredited institution and one year of related experience.
California Driver’s license valid and proof of insurance, with a safe driving record.
Physical, Mental and Environmental Demands:
Noise and vibrations from equipment operation.
Frequent interruptions.
Indoor and outdoor work.
Frequent walking, standing, climbing, lifting, stooping, and carrying of equipment, tools, and other related materials.
Reaching vertically & horizontally above the shoulders.
Lifting and carrying heavy objects (up to 50lbs.)
Pushing / pulling mail carts and making use of hand trucks.
Position Type
General AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Base Pay Rate:
$28.00Skills Required
- High School Diploma or G.E.D. equivalent and one year of related experience
- 2-3 years' experience in a mail or print center or comparable administrative role
- Ability to operate high-volume digital copiers and printing equipment daily
- Familiarity with Outlook, Microsoft Teams, Microsoft Office Suite and basic computer skills
- Knowledge of USPS rules and regulations
- Valid California driver’s license, proof of insurance, and a safe driving record
- Ability to lift and carry up to 50 lbs, push/pull mail carts, and use hand trucks
- Excellent customer service, communication, discretion, and ability to follow instructions
Northeastern University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northeastern University and has not been reviewed or approved by Northeastern University.
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Leave & Time Off Breadth — Paid time off is described as extensive, including 22–26 vacation days, 12 sick days, 13 holidays, and paid parental leave for birth/adoption. Additional paid leave is also outlined, including up to 26 weeks of paid medical leave and up to 12 weeks of paid family leave for eligible employees.
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Retirement Support — Retirement support is positioned as a standout, with an employer contribution described as 10% when an employee contributes 5%, alongside immediate vesting once eligible. This is presented as unusually generous relative to typical employer retirement offerings.
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Parental & Family Support — Family-oriented benefits are emphasized through tuition assistance for employees and dependents and access to backup childcare and family-care resources. Tuition remission/discount structures are highlighted as a major value driver, especially for employees with children and for long-tenured staff.
Northeastern University Insights
What We Do
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. We integrate classroom study with opportunities for professional work, research, service, and global learning in more than 100 countries. The same spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability. Northeastern offers a comprehensive array of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools, and select graduate programs at campuses in Boston, Charlotte, N.C., San Francisco Bay Area, Seattle, and Toronto. Campuses in Burlington, MA, and Nahant, MA, are home to research institutes for homeland security and coastal sustainability, respectively
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