FSSI is looking for a full-time Custom Insert Operator to join our team in Orlando, FL. This position is responsible for manually folding and inserting confidential documentation into envelopes or packages by hand, as specified by work order. The operator is also responsible for processing all mail based on designated postage rates using the equipment provided.
Full time schedule: Monday-Friday, 9:30 am - 6:30 pm.
Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Fold and insert requests with proper inserts according to checklist instructions.
- Operate postage machinery or equivalent to apply appropriate postage to processed mail pieces based on the specifications on the mailing checklist.
- Ensure that all documents are output in an efficient and timely manner according to the specified instructions.
- Scan mail pieces as required.
- Process and ship outgoing small package parcels such as UPS, USPS and Federal Express.
- Deliver completed work to QA for sign off.
- Assist the department with additional work, as needed and/or requested.
Requirements
EDUCATION, EXPERIENCE & SKILLS
- High School Diploma or GED preferred.
- Experience working in a fast-paced mail room environment is preferred.
- Demonstrate effective written and oral communication, interpersonal, organizational, strong time management, attention to detail and multi-tasking skills, and basic PC literacy.
- Must exhibit a strong customer service philosophy and attitude.
- Must maintain a high level of confidentiality.
- Work effectively independently and as a member of a team and work with all levels of employees.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 40 pounds independently. Specific vision required by this job include close vision, distance vision, peripheral vision, and focus adjustments.
Benefits
Benefits include:
- 401(k) & Roth + Employee Stock Ownership Plan
- Medical, Dental, Vision & Life Insurance
- Vacation, sick leave and paid holidays – including your birthday!
- Employee Assistance & Care Programs
- Additional perks & employee award programs
Ready to grow with us? Apply today!
Hiring Pay Rate: $17.00 / hour
Top Skills
What We Do
FSSI is a full-service outsourcing company focused on the design, production and delivery of time-critical customer communications and transactional documents. Our print and online solutions reduce clients’ overhead, capital and postal expenses, while providing unprecedented job-tracking and audit controls, with real-time compliance monitoring and reporting. Industries served include: financial services, healthcare, telecommunications, public utilities and government agencies.
Specialties
• Regulatory Compliant Production of time-critical bills, statements, compliance letters and more
• Real-time Workflow Management and Reporting
• Electronic Bill Presentment and Payment
• Data Management & Software Development
• Variable Data, Digital Color Printing
• Cross-Media Communications
• IRS Tax Form Processing
• Electronic Document Archival
• Disaster Recovery Planning & Services
• Direct Mail Marketing
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