DATAMARK, Inc. is currently seeking a detail-oriented and experienced Mail Associate II to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Mail Associate II will play a crucial role in handling incoming and outgoing mail for our clients.
In this role, the Mail Associate II will be responsible for receiving, sorting, and distributing incoming mail in a timely and accurate manner. They will also prepare outgoing mail for delivery, ensuring that it is properly packaged, labeled, and recorded. The Mail Associate II will maintain accurate records of mail activities and assist in resolving any issues or discrepancies.
Responsibilities
- Receive, sort, and distribute incoming mail
- Perform detailed sorting operations per current business rules and work instructions
- Ensure accurate recording of mail activities
- Properly package, label, and record outgoing mail
- Assist in resolving mail-related issues or discrepancies
- Maintain cleanliness and organization in the mail room area
- Perform first-level and detailed research as required to correctly identify and route document images percurrent business rules and work instructions
- High school diploma or equivalent
- At least 6 months of experience in physical mail handling or data entry/research role
- 45 WPM with 98% accuracy
- 6000 KPH with 98% accuracy
- Ability to lift and carry heavy packages or bulk mail
- Good organizational and time management skills
- Excellent communication and interpersonal skills
- Experience working with mailroom equipment and software
- Knowledge of postal regulations and procedures
- Ability to work independently with minimal supervision
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- $17/hrly
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What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
