Mail Associate I

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San Antonio, TX, USA
In-Office
Professional Services
The Role

Become a Part of the DATAMARK, Inc. Team as a Mail Associate!

Are you looking for an opportunity where you can make a tangible impact? Join us at DATAMARK, Inc. as a Mail Associate in our San Antonio facility! We’re a growing company with a passion for providing excellent business process outsourcing solutions, and we need enthusiastic team members like you to help us succeed.

In this role, you will be the first point of contact for all mail-related activities, ensuring that our clients' communications flow seamlessly. Your responsibilities will include receiving, sorting, and distributing incoming mail promptly and accurately preparing outgoing mail, ensuring it meets all packaging and labeling requirements. This is a production environment, fast paced with high attention to detail, and with tight deadlines. You will also perform first level research to assist in resolving issues or discrepancies. There’s no shortage of opportunities for growth and learning in this position!

If you’re ready to roll up your sleeves and contribute to a dynamic team, we’d love to hear from you!


Requirements
  • High school diploma or equivalent
  • A passion for learning and a willingness to embrace new challenges
  • Previous experience in mail handling or customer service is desired
  • Strong attention to detail and accuracy
  • Ability to lift and carry mail or packages of varying weights
  • Good organizational skills to manage multiple tasks effectively
  • Excellent communication and teamwork abilities
  • Familiarity with basic mailroom equipment is a plus!
  • High attention to detail, and with tight deadlines
  • 40 WPM typing speed with 98% accuracy
  • 6000 KPH data entry speed with 98% accuracy

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • $15/hrly

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The Company
HQ: El Paso, TX
1,508 Employees
Year Founded: 1989

What We Do

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.

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