We are seeking a detail-oriented and organized Mail & Digital Print Operations Lead to support our mailing and digital print operations. This position plays a critical role in coordinating production schedules, tracking workflow, ensuring quality standards, and supporting the successful delivery of print and mail projects.
Working closely with the Department Manager, this role serves as a key link between production teams and Account Managers to ensure projects remain on schedule and operational priorities are communicated effectively.
Responsibilities
- Coordinate and track mailing and digital print projects through production.
- Schedule and prioritize jobs to meet deadlines and production requirements.
- Prepare and maintain job documentation and production records.
- Support digital print workflow and production coordination.
- Communicate project status, schedules, and potential issues to Account Managers.
- Ensure compliance with USPS mailing requirements and documentation standards.
- Perform quality checks and monitor production progress.
- Generate operational reports and maintain production records.
- Support process improvement initiatives and departmental objectives.
- Partner with the Department Manager to ensure efficient workflow and operational success.
Qualifications
Qualifications
- Experience in mailing operations, digital printing, print production, or production coordination.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office applications.
- Excellent attention to detail and commitment to accuracy.
- Ability to work in a deadline-driven production environment.
- Knowledge of USPS regulations and digital print workflows preferred.
What You'll Bring
- Strong coordination and communication skills.
- A proactive, problem-solving mindset.
- The ability to manage multiple priorities effectively.
- A commitment to quality, teamwork, and continuous improvement.
This position offers an opportunity to play a key role in a fast-paced mailing and digital print operation while working closely with department leadership to drive efficiency, accuracy, and operational excellence.
Skills Required
- Experience in mailing operations, digital printing, print production, or production coordination.
- Proficiency in Microsoft Office applications.
- Strong organizational and multitasking skills.
- Excellent attention to detail and commitment to accuracy.
- Ability to work in a deadline-driven production environment.
- Knowledge of USPS regulations and mailing documentation standards.
- Knowledge of digital print workflows.
- Strong coordination and communication skills.
- Proactive, problem-solving mindset and ability to manage multiple priorities.
- Commitment to quality, teamwork, and continuous improvement.
What We Do
We’re a one-of-a-kind company with the knowledge, expertise, and innovation to help you take your marketing to the next level. Our service offerings stem from three key solutions that can move freely from strategy to creative, and from print to digital. We offer fully integrated services from concept to implementation. All Things Print Expert printing and delivery of materials through any number of in-house printing processes and technologies specifically selected for the needs of your project. Strategy & Marketing Full-service marketing agency capabilities to develop strategic messages and creative materials designed to connect with your company's target audiences. Direct Response & Logistics From concept to mailbox, we’ve got you covered. When you partner with Prisma, you get expert direct marketing and logistic services all under one roof.
