Machine Learning Engineer II

Posted 3 Days Ago
San Francisco, CA, USA
In-Office
212K-280K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
As a Machine Learning Engineer II, you will build and improve ML models, contribute to pipelines, and collaborate with teams to implement ML features and practices.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role
As a Machine Learning Engineer II, you will contribute to building and improving machine learning models and infrastructure that power real-time personalization across the Attentive platform. This role is ideal for an engineer who has solid production ML experience and is looking to grow their impact, technical depth, and ownership within a collaborative team environment.

You will work closely with senior ML engineers, product managers, and platform teams to implement end-to-end ML use cases while continuing to develop strong ML engineering fundamentals.

What You’ll Accomplish

  • Build and maintain machine learning models and pipelines used in production
  • Contribute to data processing, feature engineering, model training, and evaluation workflows
  • Assist in deploying, monitoring, and validating ML models in production environments
  • Partner with senior engineers and product managers to implement ML-driven features
  • Write high-quality, well-tested code and help prevent regressions through testing and monitoring
  • Learn and apply best practices in ML engineering, system reliability, and scalability
  • Participate in design discussions, code reviews, and team knowledge sharing
  • Grow your technical skills in a fast-paced, high-impact environment

Your Expertise

  • 3+ years of professional software engineering experience, with 2+ years working on machine learning or data-driven systems
  • Proficiency in Python and familiarity with ML frameworks such as PyTorch, TensorFlow, or xgboost
  • Experience with data analysis and processing tools such as pandas, SQL, Spark, or similar
  • Exposure to building or supporting ML pipelines for training, validation, or deployment
  • Understanding of production concerns such as monitoring, performance, and data quality
  • Strong collaboration and communication skills, with a growth-oriented mindset

What We Use

  • Infrastructure: Kubernetes (AWS EKS), Istio, Datadog, Terraform, Cloudflare, Helm
  • Backend: Java / Spring Boot microservices (Gradle), DynamoDB, Kinesis, Airflow, Postgres, PlanetScale, Redis
  • Frontend: React, TypeScript, GraphQL, Storybook, Radix UI, Vite, Playwright
  • ML & Data: Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, Panda

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $212,000 - 280,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-EF1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Top Skills

Airflow
Aws Eks
Cloudflare
Datadog
DynamoDB
GraphQL
Helm
Huggingface
Istio
Java
Kinesis
Kubernetes
Metaflow
Pandas
Planetscale
Playwright
Postgres
Python
PyTorch
React
Redis
Spark
Spring Boot
SQL
Storybook
TensorFlow
Terraform
Typescript
Vite
Xgboost
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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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