Millions of pet parents with unique needs visit Chewy.com looking for products for their beloved pets! We have the task of deciding what products would be most useful to them and help them discover those products. How do we do this?
Meet Discovery team @ Chewy. We use the best machine learning techniques and continuously test the outcomes to simplify product discovery for pet parents looking for their pet needs on Chewy.com. Our exceptional multi-disciplinary team of data scientists, data engineers, software engineers and product managers work together to power personalized recommendations and product discovery for pet parents. Our team has single threaded ownership of the space allowing us to decide impactful products that we can experiment with, measure with metrics and deliver at a fast pace.
- What you'll do:
- You will deploy machine learning and data-science to simplify shopping experience for pet-parents, to maximize reach and discovery of new products of Chewy vendors and helping create a win-win ecosystem.
- Directly influence and collaborate with Product and Engineering leaders to evolve solutions using applied science to improve selection, ranking, relevance, deal-offerings, click through prediction models, dynamic bidding, and auction algorithms for Chewy onsite and offsite advertising solutions.
- You will ideate, implement, test, validate and monitor various new models end to end to improve Chewy products offerings and advance applied science applications.
- Publish research papers in leading ML/AI/Advertising conferences solving problems for scale using innovative modelling.
- Establish high bar on model performance, establish applied-science implementation best practices and mentoring junior scientists.
- Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents.
- Formalizing proposals and communicating verbally and in writing to Chewy Senior Leadership and business customers with varying levels of technical knowledge, educating them about our research, as well as sharing insights and recommendations.
What You'll Need:- An advanced degree (M.S., PhD, or equivalent experience) in Operations Research, Statistics, Applied Mathematics, Data Science or related field or 3+ years' experience designing optimization and machine learning solutions for large scale applications.
- Ability to understand and apply advanced mathematics and DS methodologies.
- Experience in building distributed pipeline, tuning, optimizing and evaluation.
- Experience with multiple techniques that include Predictive Models (Time Series and Regression), Linear Programming, and Classification, Search, Ranking or large-scale embeddings.
- Ability to translate complex data sets and research into simple business recommendations.
Bonus:- Experience in e-commerce or retail.
- Prior experience in Advertising systems a huge plus.
- Experience with ML Services in AWS (SageMaker, Personalize) or equivalent.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$125,000-$199,500 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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