M3P Product Management Senior Advisor - Express Scripts - Hybrid

Description of Position:

• The Product Management Senior Advisor is responsible for supporting the Medicare Prescription Payment Plan (M3) solution.  The ideal candidate will have a broad-based knowledge of Regulated Markets/PBM operations, strong product management experience, the ability to influence and drive change, and skilled in project management.  This position will ensure compliance with the Center for Medicare and Medicaid Services (CMS), Inflation Reduction Act and Medicare Prescription Payment Plan, provide subject matter expertise to internal/external stakeholders, deliver presentations in account team/client forums, and ensure metrics and performance guarantees are met. 

Position Details:

• Manage vendor relationships including contract requirements and SLAs
• Lead vendor oversight, meetings, and project management
• Review and provide strategic direction guidance/regulations to maintain compliance
• Be the Subject Matter Expert and capability advocate with cross-functional areas of the organization
• Oversee the product development life cycle leveraging agile methodology, partnering with Business and Technical Product Owners to communicate, document, and prioritize business needs
• Analyze trends and develop recommendations to ensure client needs, compliance metrics, and/or internal support is met
• Creates project scope, project plan, tracks project deliverables, and communicates project status
• Ensure internal/external policies and procedures are documented, maintained, and followed
• Develop and deliver training to clients and internal resources
• Understand and use system tools to research and resolve issues and concerns
• Cross-train and support other team initiatives where appropriate
• Exhibit problem solving capabilities in a complex environment and make specific recommendations with rationale to leadership
• Participate in cross-functional projects or work teams
• Ability to appropriately interact with clients/account teams including:
  • Day-to-day contact for issue resolution
  • Communicate information about area of expertise to clients
  • Manage account team expectations and ensure appropriate follow-up

Qualifications:

• College degree or equivalent experience preferred.
• 5-10 years work experience, preferably in product management or project management.
• Familiarity with PBM industry and operations
• Excellent organizational agility skills with a strong understanding of business processes and operations to facilitate execution of initiatives
• Experience in managing capabilities in Regulated Markets preferred
• Skilled in review and interpretation of complex guidance and regulations
• Ability to see and apply business needs outside of one’s own work area
• Analytical and detail oriented in all work activities/tasks, with a strategic perspective to enable the translation of metrics into trends, identification of improvement opportunities and root cause
• Excellent presentation skills and experience presenting complex information in an understandable way to various audiences
• Effective communication skills with experience communicating with internal and external individuals in various functional areas and at various levels of management
• Strong learning skills and ability to adapt quickly to changing environment
• Ability to see business needs outside of one’s own work area
• Ability to execute tactics under a strategic vision
• Proficient in Microsoft Office products, specifically Excel

* * * This is a hybrid role that requires the ability to work in person three days per week. * * *

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.