M365 Unified Communication Specialist - Hitachi Energy Core and Collaboration

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Fintech • Information Technology • Logistics
The Role

Location:

Chennai, Tamil Nadu, India

Job ID:

R0061615

Date Posted:

2024-10-15

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

Mission Statement:

In Core & Collaboration, we provide our business and ensure the delivery of Microsoft collaboration services to deliver a top of the class experience across the Microsoft 365 services. In Core & Collaboration we collaborate across all the other IT Functions and in a multi-stakeholder partnership to ensure the demand assessment, the service roadmap and continuous enhancement are met. Major Core & collaboration online services in scope are, but not limited to, Microsoft Teams, SharePoint & OneDrive, Outlook, PowerApps & PowerAutomate, Microsoft Teams telephony, meeting rooms and conferencing including the overall voice & video capabilities. In collaboration with other departments, the job holder will review observations mainly from the security, network, end-user computing and digital adoption teams.

Your Responsibilities:

  • Service operation and evolution: The Unified Communications (UC) specialist engineer will work in Core & Collaboration MS Teams services and supports the operation, monitoring and setup for all voice and video services related to MS Teams telephony, collaboration systems, video conferencing & meeting room devices with the goal of improving the end user experience (UX) and productivity. The Unified Communications (UC) specialist requires network infrastructure knowledge and understanding of supporting a globally managed service deployed on a large scale.

  • Stakeholder Coordination: Builds relationships with business teams within the organization to support and assess the business needs.

  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Bachelor’s/ Master’s degree in information technology or related field. 

  • 2-3 years’ experience in information technology.

  • Working knowledge of Microsoft 365 especially in the following areas: Microsoft Teams voice and video services o Meeting Room devices and MS Teams Telephony deployment and setup.

  • Microsoft 365 Certified: Teams Voice Engineer Expert(MS-721) or equivalent Collaboration Communications Systems Engineer.

  • A plus is the good/experienced skills about SharePoint & SharePoint online architecture & infrastructure.

  • Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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