M3 Functional Analyst - EMEA

Posted 7 Days Ago
Be an Early Applicant
Amsterdam, NLD
In-Office
Mid level
Retail • Sports • Wearables
At Brooks Running, we believe in the transformative power of the run. Let's Run There.
The Role
Owns and supports the Infor M3 ERP across EMEA, partnering with Sales, Finance, Customer Service, Logistics, and global technology teams. Responsibilities include gathering requirements, designing business processes, creating functional specifications, testing, monitoring performance, supporting upgrades and production issues, documenting interfaces and workflows, assisting EDI onboarding, and maintaining automation scripts. The role requires strong troubleshooting, stakeholder communication, supply chain process knowledge, database querying, and ITIL-based systems administration.
Summary Generated by Built In

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling or a finish line. 

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. 

  Our brand values help bond us together and drive our success:  

•            Runner First - We act in the best interest of the runner  

•            Word is Bond - We do what we say we’ll do 

•            Champion Heart - We give our all in everything we do     

•            There is no “I” in Run - We stay generous with our humanity 

•            Keep Moving - We find ways to move every day, because joy is kinetic! 

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.  

Your Job:

As an M3 Functional Analyst you will be the primary person responsible for the Infor M3 ERP in the EMEA region. The ERP is the core system supporting our operations so you will participate in many projects that will help us grow our wholesale and eCommerce businesses, evolve our supply chain, and improve efficiency. You will frequently partner with Sales, Customer Service, Logistics and Finance to deliver new capabilities. You will collaborate with the global technology team to support the ERP system worldwide and support in global improvement projects such as system upgrades. Paramount responsibility is ensuring that customer facing transactions are processed effectively. You will also assist with EDI onboarding and processing to ensure all transactions are processed timely.

Your Responsibilities:

    • Participate the design of integrated business processes along with the guidance of Global leads to provide new capabilities and streamline operations for Sales, Finance, Customer Service, Logistics, retailers, and consumers.

    •  Collect business requirements and maintain business process flows as they are implemented in M3 and related systems ensuring clarity and alignment with stakeholder expectations.

    • Create functional specifications and collaborate with technology team members on implementation. Participate in testing new or updated functions alongside business users

    • Participate in regular Super User meetings to discuss system enhancements and necessary business process adjustments.

    • Monitor system performance using available tools to help identify issues related to stability and scalability. Escalate concerns and contribute to evaluating potential tools or improvements.

    • Support system upgrades, fixes and enhancements while ensuring Brooks change control processes are followed for approvals, planning, testing, documentation, and implementation

    • Assist in investigating initial root cause analysis on production application failures and support necessary remediation of defects.

    • Create  and maintain documentation including system context diagrams, system and data interfaces, and process flows.

    • Support automation efforts by developing and maintaining scripts to increase efficiency

    • Partner and foster collaboration with the wider Global IT team based in Seattle.

Qualifications:

    • Bachelor’s degree in Information Systems, Computer Science, Engineering or relevant major.

    •  3+ years of experience implementing, administering, managing and/or supporting enterprise IT applications, preferably in the consumer goods industry.

    • 3+ years of experience working with Infor M3 as a Systems or Functional Analyst.

    • Functional knowledge of supply chain business processes within the Infor M3 ERP system.

    • Business requirements gathering skills are essential including the ability to support the design and configure business processes.

    • Ability to query databases such as DB2 and SQL server.

    • Preferred knowledge of M3 technologies such as business engine database, Grid, Infor ION, MEC and Stream serve.

    • Experience with development methodologies such as Agile, Scrum, Waterfall, etc.

    • Strong troubleshooting skills; tenacity and hunger for finding the root cause of a problem.

    • Keen attention to detail in planning, organizing, and executing tasks, while still seeing the big picture and understanding how the pieces fit together.

    • Ability to learn new applications and technologies.

    • Strong communication and presentation skills, ability to partner with key business stakeholders on different levels along with ability to tailor approach based on audience and message.

    •  Excellent interpersonal and collaboration skills that encourage and build trust for effective working relationships across the company.

    • Knowledge of ITIL service management framework and best practices for systems administration.

    • Diligent and reliable; available to provide after-hours support as needed.

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, color, national origin, gender, gender identity, the presence of a sensory, physical or mental disability, medical condition, military status, marital status, pregnancy or child birth, sexual orientation, age, genetic information, status as a victim of domestic violence, sexual assault or stalking, political ideology, or any other non-merit based factors.

Skills Required

  • Bachelor's degree in Information Systems, Computer Science, Engineering, or a relevant major
  • 3+ years of experience implementing, administering, managing, or supporting enterprise IT applications
  • 3+ years of experience working with Infor M3 as a Systems or Functional Analyst
  • Functional knowledge of supply chain business processes within Infor M3 ERP
  • Business requirements gathering, business process design, and configuration support skills
  • Ability to query DB2 and SQL Server databases
  • Experience with development methodologies such as Agile, Scrum, or Waterfall
  • Strong troubleshooting and root cause analysis skills
  • Attention to detail and ability to plan, organize, and execute tasks
  • Ability to learn new applications and technologies
  • Strong communication and presentation skills with business stakeholders
  • Strong interpersonal and collaboration skills
  • Knowledge of ITIL service management framework and systems administration best practices
  • Availability to provide after-hours support as needed
  • Knowledge of M3 Business Engine database, Grid, Infor ION, MEC, and StreamServe

Brooks Running Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brooks Running and has not been reviewed or approved by Brooks Running.

  • Strong & Reliable Incentives A generous yearly bonus structure is repeatedly highlighted as a meaningful add-on to base pay. Product discounts are also described as a notable part of the overall rewards experience.
  • Leave & Time Off Breadth Paid time off is characterized as ample and generous, including holidays and PTO. Paid volunteer time and family medical leave broaden time-away options beyond standard vacation.
  • Wellbeing & Lifestyle Benefits Free daily meals, commuter benefits, and an onsite gym are positioned as tangible day-to-day perks that add value. Flexible work schedules are also framed as supportive of work-life needs.

Brooks Running Insights

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The Company
HQ: Seattle, WA
1,340 Employees
Year Founded: 1914

What We Do

Brooks’ purpose is to inspire everyone to run their path by creating the best performance gear and experiences in the world while taking responsibility for our impact on people and the planet. Since 1914, we’ve been propelled by a never-ending curiosity with how humans move. Because, to us, movement is the key to feeling more alive. We’re all moving towards something. Whether it’s a headspace, a feeling, or a finish line.

Why Work With Us

Everyone at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values bond us together to drive our success. This means we solve for the runner, do what we say we will, give it our all, are generous with our humanity, and find a way to keep moving every day.

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