Location: Remote (only Bolivia candidates)
Type: Full-Time
Project Scope: Iridium Panama (end of 2025)
We are seeking a Kubernetes On-Premise Operations Engineer to manage and maintain our on-premise Kubernetes infrastructure. This role is focused on day-to-day operations, proactive monitoring, troubleshooting, and ensuring high availability and system stability. The engineer will collaborate closely with Level 3 Engineers who provide the infrastructure backbone, ensuring seamless and reliable production operations.
Scope of Applications SupportedMi Tigo – Serving 6 countries
Tigo Sports – Available in 6 countries
Apigee – Active in 1 country
KannelGateway – Used across 9 countries
Kubernetes Cluster Management
Apply patches and updates
Monitor and troubleshoot performance issues
Incident Management & On-Call Support
Participate in on-call rotation
Respond to incidents, perform root cause analysis (RCA), and document resolutions
Networking & Ingress Management
Operate and troubleshoot Cilium, Nginx Ingress Controller, and Traefik
Storage & Databases
Support and maintain NFS, MongoDB, MySQL, PostgreSQL ensuring performance and data integrity
Observability & Monitoring
Manage Prometheus, Grafana, and Loki for proactive alerting and system logging
Automation & Configuration Management
Use Helm, Ansible, and CI/CD pipelines to apply and manage infrastructure configurations
Production Deployments
Execute, monitor, and manage production deployments with proper rollback strategies
OS & Security Management
Maintain Ubuntu-based systems, ensuring they are patched, secure, and performant
5+ years in Operations, SRE, or DevOps roles
3+ years managing on-premise Kubernetes clusters
Strong troubleshooting skills in:
Kubernetes
Networking
Databases (MongoDB, MySQL, PostgreSQL)
Proficient in monitoring tools: Prometheus, Grafana, Loki
Familiar with operational processes, incident management, and runbooks
Experience with Helm, Ansible, and optionally Terraform
Prior experience with production on-call support and incident resolution
Competent in performing production deployments under change management practices
Experience managing Ubuntu systems
Skills Required
- 5+ years in Operations, SRE, or DevOps roles
- 3+ years managing on-premise Kubernetes clusters
- Strong troubleshooting skills in Kubernetes, Networking, and Databases
- Proficient in monitoring tools: Prometheus, Grafana, Loki
- Experience with Helm, Ansible, and optionally Terraform
- Prior experience with production on-call support and incident resolution
- Competent in performing production deployments under change management practices
- Experience managing Ubuntu systems
What We Do
We believed and founded this company on faith. Believe Solutions S.R.L. in Cochabamba; Bolivia is a nearshore tech company that comes from more than 20 years of different experiences in the international software industry. It represents the fusion of common believes, humanity, technology, and business. We believe in building well crafted, valuable, and usable technologies. We obtain this through direct and transparent communications and understanding our client´s needs. Satisfaction comes with our core technical practices, including highly qualified project management skills, continuous integration, test–routing programming, incremental design, and a single code base. We seek challenges and new experiences. We believe in an evolving technological world and the need to adapt to the changes within.
