M&M'S Mall of America - Seasonal Operations Associate

Job Description:

M&M’S Mall of America is currently seeking Seasonal Part Time Associates for the 2025 Winter Season!  This position will be from September 2025 to early January 2026.

This position pays $17.00 per hour.

Candidates must be available to work a minimum of 18 hours per week from mid-September through early January, including weekends and holidays. For those interested, there is the potential for this to become a permanent employment opportunity dependent on business needs and Associate performance.

Job Overview:

Operations Associates primary focus is to process shipments, prepare and setup chocolate room, complete cycle counts, and merchandise items for the sales floor, while ensuring our guests have a memorable experience. Back Stage Associates are also required to provide exceptional guest service while filling in for Guest Experience Associates on the retail floor they will be required to provide exceptional guest service

Job Requirements and Qualifications

• Must be excited to SMILE and work in a fun, fast-paced environment to make every interaction a positively unforgettable experience for our guests while driving daily sales and metrics.
• Must have authorization to work in the U.S.
• Must be 16 years old to apply
• No Education or previous retail experience required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Foster Inclusivity and Effective Collaboration with a diverse team
• Ability to comply with all company policies and procedures, including safety, food handling, Quality, Loss Prevention and Emergency procedures
• Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays

WHAT DO WE OFFER TO YOU?

• Immediate Openings – Start Right Away!
• Competitive wages starting at $17.00/hour
• Flexible Schedules
• After 90 days of employment* Based on business needs and performance
  • 401K and paid time off
  • Tuition reimbursement program
  • Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year
• Ongoing Developmental Programs
• Corporate/ Store Discounts
• Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)

M&M’S® Mall of America® is located on Level 1, East near the Rotunda of Mall of America, the largest shopping and entertainment complex in North America. The new 24,000 square foot store is an immersive M&M’S experience paying homage to the Minnesota culture through the store design, experiences and merchandise, allowing guests to leave with memories and digital downloads to share with friends and family. Guests will have countless ways to express themselves, from customizing their own M&M’S with our one-of-a-kind personalized printer, to showcasing their personality through sounds and movement at M&M’S Sweet Moves, and more!

Mon - Sat: 10am - 9pm

Sun: 11am - 7pm

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.  Eligibility for these additional elements depend on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate).  Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.