67 rooms
Amenities: unique on-site food and beverage operations, rooftop pool, fitness center, valet parking.
A boutique luxury hotel in New Orleans’ Warehouse District, just steps from Magazine Street, Maison Métier is surrounded by galleries, boutiques, and top dining, and only minutes from the French Quarter and National WWII Museum. Blending old-world charm with modern elegance, the property offers an intimate, high-touch hospitality experience—ideal for professionals who thrive on personalized service in a nimble, design-forward environment.
Maison Métier offers a refined boutique hotel experience where timeless elegance meets the vibrant culture of New Orleans. Designed for discerning travelers, the hotel blends sophisticated interiors, curated art, and personalized service to create an intimate and elevated stay. A one Michelin Key property two years in a row, Maison Métier feels less like a hotel and more like a lavish, art-laden residence.
JOB SUMMARY
The Luxury Sales Manager is responsible for growing business in the luxury market segment through the Consortia and Group segments. This individual will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Luxury Sales Manager is also responsible for meeting their assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
College degree or High School Diploma with related experience
Experience
Minimum of 3+ years of past hotel sales experience preferred
Experience in a similar size and quality hotel preferred
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Advanced level of producing luxury business sales through directly soliciting business
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Prior experience with the luxury consortia travel companies
Strong computer skills
Experience with amadeus Agency 360 and Demand 360 business intelligence products and STR reports
Strong desire to deliver high quality customer service
Detail oriented and organized as it pertains to accuracy and efficiency
Job Duties
Responsible for meeting or exceeding individual revenue goals in the luxury market segment(s) for the hotel
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Conduct site inspections, actively entertain, and interact with customers
Travel locally to conduct outside calls and attend tradeshows representing hotels required
Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
Maintain relationship with brand’s national sales office
Responsible for negotiating volume account contracts and implementation and set up as required
Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
Assist in the development of the annual budget and quarterly property reviews
Completion of weekly/monthly sales activity goals provided by each property
Audit and edit all luxury consortia platforms in partnership with the marketing team to keep content accurate and up to date.
Manage all FAM and educational stay requests from luxury consortia partners.
Respond to all consortia and Group RFPs
Run daily Reservations Booked reports to mark and classify VIP’s according to Hyatt standards.
Run daily Arrival reports to identify special requests, amenities, potential upgrades, early check-in or late check-out requests and distribute to the front office team.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours
Other duties as assigned
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Skills Required
- College degree or high school diploma with related experience
- At least 3 years of hotel sales experience
- Experience in a similar size and quality hotel
- Excellent verbal and written communication skills, including formal presentations
- Advanced ability to produce luxury business sales through direct solicitation
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
- Prior experience with luxury consortia travel companies
- Strong computer skills
- Experience with Amadeus Agency 360, Demand 360, and STR reports
- Strong customer service orientation
- Detail orientation and accuracy
What We Do
Our background in reimagining historic properties gives us an eye for superior locations, iconic designs and outstanding craftsmanship. But that’s just the beginning of what sets our growing national portfolio of hotels and apartments apart. Unlike many firms, we’re vertically integrated, offering ownership, development and management expertise, allowing us to handle all stages of a project’s lifecycle. With properties in a diverse array of cities, we’ve learned to be innovative and flexible by offering a scalable management platform and by mastering mixed use development to make urban areas truly come alive.
