Job Description:
- Lead lease-up efforts and execute strategies to achieve occupancy and revenue goals.
- Develop creative social media strategies to increase brand awareness and drive leasing traffic.
- Maximize rental income through effective pricing, leasing, and revenue management strategies.
- Monitor market conditions, competitor activity, and pricing trends.
- Oversee rent collection, fee processing, and financial deposits.
- Drive resident retention through exceptional customer service and engagement initiatives.
- Prepare and manage annual operating budgets.
- Analyze financial statements, operational reports, and performance metrics.
- Monitor expenses and identify cost-saving opportunities.
- Prepare monthly variance reports and financial summaries.
- Review and approve vendor invoices, ensuring proper coding and documentation.
- Develop and implement marketing strategies to attract qualified prospects.
- Partner with marketing teams to maintain online listings and advertising campaigns.
- Support outreach efforts, resident events, and community branding initiatives.
- Track leasing performance and adjust strategies as needed to achieve goals.
- Recruit, train, coach, and develop on-site team members.
- Provide leadership to leasing, maintenance, and administrative staff.
- Conduct performance evaluations and support professional development.
- Foster a positive, collaborative, and customer-focused culture.
- Deliver an exceptional resident experience and maintain a strong sense of community.
- Address resident concerns and service requests promptly and professionally.
- Oversee daily property operations, including leasing, maintenance, rent collection, and resident services.
- Maintain accurate records and complete month-end and year-end reporting requirements.
- Partner with the maintenance team to ensure timely completion of work orders, make-readies, and move-ins.
- Conduct routine property inspections to maintain community standards.
- Ensure compliance with Fair Housing regulations and all federal, state, and local laws.
- Maintain vendor relationships and oversee contracted services.
- Minimum 3 years of multifamily property management experience, including at least 2 years as a Property Manager preferred.
- Experience managing lease-up communities, luxury multifamily assets, or high-rise properties preferred.
- Strong background in budgeting, financial reporting, P&L management, and revenue optimization.
- Experience with revenue management software.
- Experience with the Live Local program a plus
- Proficiency with OneSite/RealPage preferred.
- Knowledge of property management accounting principles.
- Proven leadership, team-building, and customer service skills.
- Excellent verbal and written communication abilities.
- Ability to work evenings, weekends, and holidays as business needs require.
We are an Equal Opportunity Employer
Drug Free Workplace
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Minimum 3 years multifamily property management experience
- At least 2 years experience as a Property Manager
- Experience managing lease-up communities, luxury multifamily assets, or high-rise properties
- Strong background in budgeting, financial reporting, P&L management, and revenue optimization
- Experience with revenue management software
- Experience with the Live Local program
- Proficiency with OneSite/RealPage
- Knowledge of property management accounting principles
- Proven leadership, team-building, and customer service skills
- Excellent verbal and written communication abilities
- Ability to work evenings, weekends, and holidays as business needs require
What We Do
ZRS Management, LLC (formerly ZOM Residential Services, Inc.) is a Florida Limited Liability Company originally formed in 1991 to manage high quality multifamily communities. In 2010, ZRS Management, LLC became a stand-alone third party management company. Currently ZRS manages over 80,000 units for various institutional clients, partnerships, and individual owners. Our Commitment to Our Clients: • Our Regional Managers will be responsive to your needs as their portfolios will not exceed six assets. • ZRS offers strong support to our on-site teams through our regional marketing, training, and operations professionals. • Our CPA-led accounting department delivers accurate and timely financial reporting with the flexibility to customize reports to any clients' needs. • ZRS teams are flexible and can operate various property management software and web-based systems for both apartment assets and condominium associations. • ZRS Management understands that our success is built from the success of our clients; therefore we are committed to your asset as if it was our own. NOTHING BUT OUR COMPLETE, UNDIVIDED ATTENTION.
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