Luxury Goods Associate: West Coast, Velocity Black (Remote)

Luxury Goods Associate: West Coast, Velocity Black (Remote)
Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
We are looking for someone passionate about the luxury goods industry, with a good understanding of how to build relationships with luxury goods brands and position and sell luxury products for a discerning clientele. The ideal candidate will have a good understanding of luxury goods and products including leather goods, watches, jewelry and rare collectibles.
General Responsibilities :

• Communicating with clients, luxury good suppliers, and team members to source and sell luxury goods
• Working closely with our high value Events team and discovering opportunities for collaboration with the Luxury goods team.
• Developing new relationships with luxury goods brands

What we are looking for :

• Excellent knowledge of luxury brands
• Experience building relationships and partnerships with luxury good suppliers and/or brands
• Entrepreneurial, problem-solving attitude
• Experience in a collaborative and transparent environment
• Ability to manage multiple tasks under pressure and meet deadlines
• Flexible working hours - available to work on evenings and weekends

Basic Qualifications :

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of experience working with luxury goods and products, (such as, leather goods, watches, jewelry or rare collectibles)

Preferred Qualifications :

• 1+ year of experience working with high net worth individuals and clients
• Strong communication, both written and verbal
• 2+ years of experience working with luxury goods and products (such as, leather goods, watches, jewelry or rare collectibles)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position .
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $64,700 - $73,900 for Premium Customer Agent II
Richmond, VA: $64,700 - $73,900 for Premium Customer Agent II
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).