LTSA Manager

Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We’re leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world’s renewable energy transition and create a more sustainable, resilient energy future for everyone.

With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we’re not just building products we’re powering communities and making a difference worldwide.

Position Title: LTSA Manager
Department: Service
Compensation: $120,000 - $170,000 + annual bonus  
Reports To: Director of Service
Location: Canada (Ontario or Nova Scotia)

About the Role:

The LTSA Service Manager will be responsible for managing the execution of Long-Term Service Agreements (LTSA's) for BESS projects. This will include negotiating and executing Head LTSA's with the client / owner as well as Sub-LTSA's with service providers and equipment suppliers. The role will also be responsible for achieving capacity and availability guarantees as well as managing spare parts and warranty claims. The successful candidate must be comfortable in a fast-paced, entrepreneurial environment with varying priorities and assignments, as well as demanding timelines. Experience with renewable power generation, project management and O&M is essential. The successful candidate must be customer focused with excellent interpersonal skills and experience in a supplier service environment.

Responsibilities:

• Lead the negotiation of LTSA's with the client / owner and Sub-LTSA's with service provider

• Prepare and review detailed scopes of work for service providers and equipment suppliers

• Ensure that sites are operated in accordance with contractual requirements including achieving capacity and availability guarantees.

• Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime in accordance with contractual obligations and manufacturers specifications

• Recommend opportunities to improve operational efficiencies.

• Review and approve maintenance reports

• Analyze performance data determining root cause and performance trends

• Assist with preparation of monthly reports to client / owner and present performance metrics and KPI's

• Build, develop, and grow any business relationships vital to the success of the project

• Serve as the primary client-facing representative, attending client meetings and managing queries

Required Qualifications and Skills:

• Educational background in Engineering, or a related discipline

• At least 5 years' experience in account management in renewable power generation or service environment that includes electrical, controls, and network communication systems

• Strong negotiation, facilitation, risk management and consensus building skills.

• Knowledge of general and national codes, medium voltage power systems and photovoltaic or Energy Storage system applications is an asset

• Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts

• Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality

e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status.

e-STORAGE uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans. 

This is a current vacancy, and we are actively hiring for this position. 

At e-STORAGE, you’re more than just an employee—you’re part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn’t just the right thing to do—it’s the secret to our success. Here, you’ll find:

• Integrity: We do what’s right, always.

• Innovation: We encourage fresh thinking and bold ideas.

• Quality: We take pride in delivering excellence, every time.

• Customer Focus: We listen, we care, and we deliver.

• Sustainability: We’re passionate about protecting our planet for future generations.

• Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.

• Work on projects that matter—helping to build a cleaner, greener world.

• Thrive in a supportive, collaborative environment where your growth is our priority.

• Enjoy a competitive salary and a generous benefits package.

• The right mix of education, experience, and skills for the role.

• Great communication, teamwork, and problem-solving abilities.

• A true commitment to safety, ethics, and sustainability.

We offer a competitive salary, performance bonuses, and a comprehensive benefits package—including health coverage, retirement plans, paid time off, and more.

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