LTL Services Representative

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

With our commitment to aiding our customers in managing their transportation spend, the LTL Services Representative is key to our success in providing accurate and timely invoices to our customers. The LTL Services Representative receives, audits and processes LTL carrier invoices that will result in an accurate invoice to our customer.

As part of the audit process, the Representative will:

• Contact carrier when invoices are not received
• Match invoices to shipments when reference number is missing on carrier invoice
• Upload documents including Bill of Lading, Proof of Delivery, and Inspection Certificates
• Audit, dispute and resolve LTL carrier invoices
• Other duties or responsibilities as assigned

Requirements

• Must be able to work in a fast paced, multi-tasked environment
• Skilled in both verbal and written communication
• Strong computer skills
• Ability to work in a team environment
• Knowledge of Microsoft Excel and Outlook
• Customer first mentality
• Customer service experience
• LTL invoicing audit experience preferred
• LTL experience preferred

Pay & Benefits

• Compensation commensurate on experience
• 100% Paid Family Medical Benefits 
• PTO
• HSA and Dependent Care FSA
• 401(K) Plan
• Profit-Sharing Plan

Physical Requirements:

Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching.  Capability of sight and hearing required.  Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email [email protected].

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)