LTL Operations Support

Posted 4 Days Ago
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Jacksonville, FL, USA
In-Office
Junior
Transportation
The Role
Supports daily less-than-truckload freight operations by quoting, booking, scheduling, tracking, and coordinating shipments. Communicates with carriers, customers, brokers, and internal teams; resolves service issues; reviews freight classifications and documentation; maintains shipment records in transportation management systems; and assists with pricing, carrier selection, billing disputes, discrepancies, and accessorial charges.
Summary Generated by Built In

Requirements: 

  • 2+ years of experience with LTL operations 
  • Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification 
  • Experience with using transportation management systems and carrier portals 
  • Excellent communication, relationship-building, and follow-up skills 
  • Strong attention to detail with the ability to manage multiple shipments and priorities 
  • Ability to identify service issues and provide timely, effective solutions 

Responsibilities: 

  • Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments 
  • Communicate with carriers and customers to provide shipment updates and resolve service issues 
  • Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions 
  • Monitor shipments from pickup through delivery to ensure service expectations are met 
  • Review shipment details, freight classifications, dimensions, and documentation for accuracy 
  • Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges 
  • Maintain accurate shipment records and updates within the transportation management system 
  • Build and maintain strong relationships with LTL carriers, customers, and internal team members 

Our Benefits: 

  • Base salary plus uncapped incentive opportunities 
  • Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year 
  • Paid holidays 
  • Health, dental, vision, disability, life insurance, and many more great benefits 
  • 401(k) with company match 
  • Relaxed attire 
  • Fun offices with an energetic culture, contests, games, and free coffee 
  • Cutting-edge tools and resources 

Skills Required

  • 2+ years of experience with less-than-truckload operations
  • Strong knowledge of less-than-truckload shipping processes, carrier networks, rates, and freight classification
  • Experience using transportation management systems and carrier portals
  • Excellent communication, relationship-building, and follow-up skills
  • Strong attention to detail and ability to manage multiple shipments and priorities
  • Ability to identify service issues and provide timely, effective solutions
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The Company
HQ: Jacksonville, FL
140 Employees
Year Founded: 1992

What We Do

At Corporate Traffic, Never Settle is more than a motto. It’s a quantifiable mentality that all our employees and partners employ to get you the results you need, when you need them. We offer full service logistics capabilities and a commitment to deliver solutions that are all about you. And why not? When it’s your money, your reputation and your future, you should never settle for anything less than 100%. The supply chain is filled with kinks that can create tremendous challenges as you move goods to your customers. As an asset-based company, Corporate Traffic can give you the stability, control and flexibility to hurdle every challenge with ease. There is no room for almost in logistics. Only a company committed to your goals can push the envelope. Corporate Traffic will make you rethink what you know about commitment.

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