[What the role is]
[LTA-DPO] SENIOR / SYSTEMS OPERATIONS EXECUTIVE[What you will be working on]
You will be part of the team that provides 24/7 monitoring and control of the ERP2.0 system from the Operations Control Centre (OCC).
You will monitor system operations dashboards, detect faults, log in cases, and perform fault escalation in accordance with established Standard Operating Procedures (SOP) and Business Continuity Plans with various internal and external stakeholders. You will also be required to render support for system maintenance activities, testing and commissioning of new systems and post upgrade/maintenance system sanity checks.
[What we are looking for]
- Knowledge in any discipline, preferably in Information Technology related disciplines.
- Keen interest in an Operations Control Centre environment, relevant experience would be advantageous.
- Able to work 12 hours rotating shift; including weekends and public holidays.
- Effective written and verbal communications skills in English.
- Meticulous and attentive to details.
- Basic proficiency in Microsoft Office applications.
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
Skills Required
- Knowledge in Information Technology
- Experience in Operations Control Centre
- Ability to work 12 hours rotating shifts
- Effective communication skills in English
- Meticulous and attentive to details
- Basic proficiency in Microsoft Office
What We Do
The Singapore Economic Development Board (EDB) is a government agency responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. It undertakes investment promotion and industry development.
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