LRC Manager

Position Summary:   

The Library Manager maintains and develops a Library and Resource Center that provides print and online student resource materials for all programs offered at the school. The Library Manager provides in person assistance, and remote assistance to students via LibGuides and virtual reference. The Library Manager maintains faculty resource materials to enhance instructor skills, offers assistance to students who are doing research projects or studying to pass licensure exams, provides information literacy instruction and orientations, and ensures that resource materials are available online for use in all classrooms and at home. The Library Manager works in collaboration with other MLIS-credentialed Library Managers. 

 Essential Duties and Responsibilities: 

• Abide by the policies and procedures of the institution and library program 

• Assure fulfillment of library standards of all applicable accreditation and regulatory agencies 

• Provide input to accreditation submissions related to library and information resources and technology, review documents related to the library to be submitted to accrediting bodies for accuracy  

• Conduct tours and information sessions during accreditation site visits 

• Provide remote library/reference assistance due to hybrid attendance, illness, emergency, health department mandate, or other unforeseen business circumstance via Zoom (video), call, LibChat/LibAnswers, or other method accessible to the student 

• Manage and staff regular weekly shifts for the virtual reference service (LibAnwers/Libchat) 

• Record reference transactions accurately using RefAnalytics 

• Administer library assessment methods, collect patron usage data, and summarize and communicate results, including RefAnalytics, patron counts, and other metrics 

• Submit an online monthly report the National LRC Director 

• Submit a monthly summary to the Dean of Education or Campus President, and to the National LRC Director 

• Maintain thorough records of library activities and services in accreditation file 

• Participate in professional development activities, and submit records of such to the institution 

• Attend online Library Manager meetings 

• Work in collaboration with other Library Managers and the National LRC Director on library program projects 

• Manage the physical library collection including collection development, acquisition, review and de-selection of materials, assessment with faculty input, and physical processing and maintenance of volumes 

• Provide support to faculty – reference services, literature searches, prepare bibliographies to support lesson planning, professional activities, research, and faculty development 

• Work directly with faculty to determine resources needed to complement instructional delivery, to support the curriculum, and to provide relevant student learning experiences 

• Conduct group or individual orientation sessions for new faculty at the start of each term, including training in library resources, both in person and online  

• Provide information literacy training for all students based on the Association of College & Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education, both in person and online  

• Provide in class, in library, and online instructional sessions and workshops on specialty topics including searching individual databases, critical thinking, time management, citation and reference, subject searches, or topics as needed by the student body of the institution 

• Contribute to the development of the program’s philosophy, objectives, and services 

• Promote positive image and reputation of the Library Program and all programs at the institutions 

• Work independently on projects for the library national program 

• Maintain the online library catalog 

• Monitor the library to ensure that all users are finding the information that they need, and are able to use resources appropriately 

• Conduct annual inventory of library print collection 

• Conduct annual library services assessment survey 

• Attend and participate in Faculty meetings, Curriculum Committee meetings 

• Plan and conduct twice annual Library Advisory Board meetings 

• Provide input to annual budget development for the library Program 

• Provide input to updating and maintaining the library online resources 

•  Supervise the Library Technician and / or work study students 

• Maintain assigned LibGuides 

• Assist students and faculty with understanding and implementation of new instructional technologies 

• Fulfill role as IT support concierge to students including view students’ open tickets in the Student Technology Center helpdesk system, communicate directly with the support technician through simple note entry if needed, may reset student Office 365 passwords, basic Canvas login assistance, and transfer/refer other IT support cases to help desk or local IT personnel 

• Troubleshoot issues with library computers and printing and coordinate with IT support staff to resolve issues 

• Coordinate with IT to ensure library computer software is up to date 

• Work with vendors to ensure materials are received in a timely manner 

• Track purchase orders, submit invoices, and work with the business office on billing issues 

• Maintain regular and reliable attendance 

• Perform other library related duties as assigned 

Skills/Competencies/Qualifications: 

• Master’s Degree in Library Science  

• Knowledge of current technologies relevant to library services 

• Proficiency in use of library databases 

• Excellent organizational skills 

• Ability to maintain thorough records and deliver reporting on time 

• Exceptional communication and customer service skills 

Classification:  Exempt 

Work Hours:  Forty per week but may vary daily, some evening and weekend hours may be required.  

Travel: Occasional 

Working Environment:  Interior/Office