LPN Transition Care Coordinator, ProHealth Physicians

Requisition Number: 2384838
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.
Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience:

• Exceptional teamwork
• Robust medical resources
• Passionate professionals with a focus on patient-centered care

Position Details:

• Location: Based out of 3 Farm Glen Boulevard, Farmington, CT, 06032
• Department: Case Management
• Schedule: Full time, 40 hours/weekly. Monday through Friday, hours 8:00AM - 4:30PM. Schedule requiring 2-3 days in office depending on team needs. On rare occasion, may flex to include evening hours to 7:00PM

Primary Responsibilities:

• Actively manages ProHealth inpatient/outpatient hospital census lists to conduct transition in care outreach
• Directly engages patients to ensure follow-up appointments are scheduled, discharge instructions understood, and medication reconciliation
• Communicates as needed with Regional Medical Directors, providers, practice managers and other care team members to identify and help solve for barriers to care or gaps in care
• Document transition care activities in patient electronic health record
• Initiates second level review regarding complex patient needs with a RN Transition Care Coordinator
• Engage patients using motivational interviewing techniques through phone calls or other methods
• May be asked to participate in cross training in order to function in multiple roles as required
• Collaborates with Case Managers and other staff, both in the central office and at practice/payer sites, to ensure outreach efforts are aligned and not duplicative
• Perform other duties as assigned

Join ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Professional education in nursing
• Active, current and unrestricted LPN licensure in CT
• 3+ years in acute, primary or hospital setting
• Solid Microsoft Office Suite (Excel, and Word) experience
• Basic computer knowledge and aptitude
• Reliable transportation

Preferred Qualifications:

• Experience with EMR systems (EPIC)
• Experience in motivational interviewing

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.