Loyalty Sales Consultant - Auckland

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Auckland, NZL
In-Office
Hospitality
The Role
Job Description

  • Permanent Part Time opportunity - 20 hours per week, Mon-Fri, during business hours
  • 9th of June start date, Paid training for 4 working days
  • 24.20 per hour + Commissions + Employee Discounts (NZD)

Company Description

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle across 800 hotels. At Accor, we pride ourselves on our 40+ brands, which include the Novotel, Mercure, Mantra, Ibis, Adagio, Sofitel, Pullman, Sebel & Fairmont.

Our Business

Celebrating 30 years in 2024, with a growing team of over 600 employees responsible for a community of over 402,000 smart travelers and lifestyle enthusiasts. Accor Plus is the most expansive travel, dining and lifestyle loyalty program in Asia Pacific tailored specifically for Accor hotels, providing exclusive member benefits, events and experiences at Accor properties across Asia Pacific.

About the Role

As a Loyalty Sales Consultant, you will call recent guests of an Accor Hotel, inviting them to a FREE night at our hotels, as well as enjoying up to 50% off Accor room bookings & dinning, if they agree to sign up to our Loyalty Member Program.

Reporting to the Program Manager, you will be part of the Auckland Sales team, helping grow the Accor Plus Membership program across New Zealand. More specifically, you will:

  • Make outbound calls to verified leads, who have stayed at an Accor hotel
  • Use Accor Plus sales techniques to discover needs & close sales
  • Ask our customers & members for any referrals they’d like to recommend

About You

No previous sales experience required! Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

  • Be comfortable making outbound calls, to recent guests of Accor Hotels
  • Excited about working in a sales environment, with achievable targets
  • Able to start paid training, in office, on Monday the 9th of April for 4 working days (9am to 2pm), and then continue working from our Auckland CBD office, 20 hours a week (Mon-Fri, during business hours)

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

  • Set rosters during business hours
  • Uncapped cash commissions, other bonuses
  • Additional Accor Employee bonus for those that love to dine and travel

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The Company
HQ: Paris
77,633 Employees

What We Do

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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