Why Work For Us
Grubhub, part of Wonder, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
The Loyalty & Partnerships Analyst role is part of Grubhub’s Growth team. You will play a key role in shaping the strategic direction of Grubhub’s Loyalty & Partnerships programs. They will generate insights that inform program strategy, monetization approach, and performance optimization, while also developing self-service, program-level reporting to facilitate scalable, data-driven decision-making and support tracking towards goals.This role will closely collaborate with the broader Loyalty & Partnerships team, as well as cross-functional partners including Product, Pricing, and other Growth functions, to identify opportunities, guide experimentation, and ensure data, business analysis, and reporting are accurate, actionable, and timely. Given this role spans a sizable part of our portfolio, it has the opportunity to influence decisions that impact a meaningful share of Grubhub’s business.
- Drive consumer and business insights to support strategy development that deliver growth for the Loyalty & Partnerships programs
- Develop proactive analyses to uncover new growth opportunities and guide program optimization
- Deliver regular, executive-level reporting to assess portfolio performance, highlight opportunities, monitor competitive dynamics, and influence senior leadership decisions
- Automate reporting, dashboards, and analytics workflows to increase efficiency, reduce manual effort, and deliver timely, accurate data to stakeholders
- Design and refine monetization frameworks that balance growth and profitability
- Evolve analytics capabilities and infrastructure by modernizing tools, frameworks, and infrastructure to enhance scalability, consistency, and the team’s ability to generate actionable insights
- Track goals and size opportunities to support prioritization and performance management against organizational KPIs
- Partner with Growth, Product, Pricing and Finance teams and other teams to identify growth opportunities, develop and align on shared agendas, and drive impactful in-market results
- Strengthen experimentation and test-and-learn practices by establishing robust testing frameworks and accelerating analytical readouts to inform faster decision-making
- 4 - 6+ years of experience in an analytics role, ideally within growth, loyalty, or subscription-based businesses
- Proficiency with data analysis, visualization, and automation tools (e.g., SQL, Python, Tableau, etc.)
- Proven ability to distill perform complex analysis and distill data and business drivers into concise, influential narratives and actionable recommendations for senior stakeholders
- Strong written and verbal communication skills, with experiencing influencing stakeholders up to the executive level
- Proven organizational skills and ability to manage multiple priorities in a fast-paced environment
- Experience in experiment design, test analysis, and monetization strategy
- Strategic, outcomes-oriented mindset that connects analytics to growth, profitability, and long-term business impact
And Of Course, Perks!
- PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical, dental and vision benefits, 401k, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Free Meals. Our employees get a weekly Grubhub credit to enjoy.
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].
Top Skills
What the Team is Saying
What We Do
At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.
Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.
Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.
Why Work With Us
Our teams thrive in a fast paced environment that strives to reflect the diversity of our customers and the communities we serve. We value curiosity and data-driven mindsets to empower each other to think like owners, and innovate like entrepreneurs all while maintaining a healthy work-life balance and offering opportunities for professional growth
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Grubhub Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible working environment where we value our in-person culture, while balancing the needs of our people with the needs of the business.
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