Partnership Manager

Reposted 4 Days Ago
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London, Greater London, England
In-Office
Mid level
Food • Logistics • Transportation
The Role
The Loyalty Manager will lead customer acquisition and engagement strategies for Deliveroo Plus, collaborating with product teams and local markets. Responsibilities include defining customer segments, executing marketing initiatives, and analyzing campaign performance.
Summary Generated by Built In
About the Role

We're looking for a dynamic and results-driven Partnership Manager to join our Deliveroo Plus team. Deliveroo Plus is our subscription programme, offering customers exclusive benefits like free delivery and special offers. In this role, you will lead strategic partnerships to drive awareness, engagement, and subscriber growth, while creating value for our members and partners alike.

You will collaborate with cross-functional teams to execute marketing campaigns, negotiate partner relationships, and develop creative solutions to enhance the Deliveroo Plus proposition.

What You'll Be Doing
  • Joint Business Planning: Collaborate with partner counterparts to create joint business plans, addressing key challenges, defining mutual goals, and delivering innovative solutions.

  • Campaign and Market Execution: Plan, execute, and optimise partnership marketing campaigns across channels, including digital, email, in-app, and partner platforms. Collaborate with local markets to support the execution of campaigns and roll out new initiatives tailored to regional needs

  • Project Management: Lead the end-to-end implementation of new initiatives and launches, coordinating efforts across internal teams and external partners to ensure seamless execution

  • Relationship and Stakeholder Management: Act as the main point of contact for partnerships, fostering strong relationships and driving mutual value and engagement. Build alignment on partnership objectives across internal and external stakeholders

  • Performance Analysis and Stakeholder Reviews: Track and report on partnership performance, leveraging data-driven insights to inform strategy, improve ROI, and identify opportunities for optimisation. Lead monthly and quarterly business reviews with key stakeholders, ensuring consistent communication, progress updates, and alignment on priorities.

What We’re Looking For
  • Proven experience in partnership marketing or account management function, preferably within subscription-based or tech-driven businesses

  • Strong understanding of marketing principles, including campaign planning, execution, and optimisation across multiple channels

  • Demonstrated success in building and managing high-impact partnerships or collaborations with external stakeholders.

  • Strong stakeholder management abilities, with the aptitude to build and maintain effective relationships at various levels

  • Analytical mindset with the ability to interpret marketing and performance data, generate actionable insights, and make data-driven decisions.

  • Exceptional written and verbal communication skills, with the ability to clearly articulate ideas and strategies to internal and external stakeholders

  • Experience managing marketing projects in a cross-functional, fast-paced environment

  • Excellent organisational and time-management skills, with the ability to juggle multiple priorities and meet deadlines

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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The Company
London
9,074 Employees
Year Founded: 2013

What We Do

Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski.

Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe.

Deliveroo operates across 10 markets, including Belgium, France, Hong Kong, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.

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