Lottery Demand Associate Manager

About us:

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

Your team:

The role sits within the Lottery Platform & Demand Team, with a focus on Italian projects and products.
The team is responsible for managing demand activities related to Lottery Product platforms, ensuring the continuous evolution, optimization, and performance of digital gaming solutions in alignment with business priorities and market needs.

Your role:

As Lottery Demand Associate Manager, you will support and drive demand activities across all gaming platform initiatives, acting as a key interface between business stakeholders and IT.
Reporting directly to the Lottery Platform & Demand Manager, you will contribute to all project phases, from requirements definition to post-release monitoring, within a fast-growing and dynamic environment.

What you’ll do:

• Support key demand management activities related to Lottery products, ensuring alignment with business priorities and product roadmaps.

• Contribute to the definition, documentation, and validation of user and business requirements for Lottery‑related projects and product initiatives.

• Drive continuous improvement by identifying functional or operational gaps and supporting the implementation of effective solutions.

• Collaborate with cross-functional teams (Lottery Product, UX-UI, IT, other Business Units/Brands, External Providers) to deliver projects and product enhancements.

• Act as a key point of contact between the Lottery area and IT, ensuring effective knowledge transfer during requirements gathering and functional analysis phases.

• Support all project phases, with different methodologies (Waterfall, Agile, Hybrid), to streamline activities, accelerate delivery timelines, and ensure high‑quality outcomes.

• Monitor Lottery product functionalities across project phases (pre‑test, UAT, post go‑live), proactively identifying anomalies and conducting bug‑hunting activities.

• Track project progress to ensure alignment with timelines, scope, and objectives, and provide clear, timely updates when required.

• Support the setup and coordination of technical activities

• Build strong relationships with internal stakeholders to foster collaboration, alignment, and knowledge sharing.

What you’ll bring:

• At least 5 years of experience in Demand Management, Product Management, or similar roles (e.g., Digital/IT Project Manager, Product Owner, Business Analyst, Technology/Product Consultant).

• Demonstrated experience in supporting or managing end‑to‑end processes and project activities.

• Experience working on digital products, preferably within gaming, entertainment, or regulated digital environments.

• Strong analytical and organizational skills, with the ability to manage multiple initiatives simultaneously.

• Excellent problem‑solving capabilities and strong resilience, with the ability to navigate complexity, manage challenges effectively, and maintain focus in fast‑paced or high‑pressure contexts.

• A proven ability to work across business and technical domains, effectively bridging stakeholders and IT teams.

• Ability to prepare clear, structured, and impactful presentations tailored for key internal stakeholders, supporting alignment, decision‑making, and communication.

• Strong collaboration skills and the ability to work in synergy with cross‑functional teams to achieve shared goals.

• Experience supporting functional analysis, UAT, and post‑release monitoring activities.

• In‑depth knowledge of digital products, tools, and methodologies relevant to demand and product management.

• A proactive, autonomous, and solution‑oriented mindset, combined with strong team spirit.

• Excellent written and verbal communication skills in Italian, English is a plus

Why choose us:

• A dynamic environment within the world’s largest online gaming group.

• Opportunities for learning, growth and cross-country collaboration.

• Meal allowance.

• Supplemental Health Insurance.

Choose us also for:

• An inclusive work culture and access to our Diversity & Inclusion initiatives.

• Well-Being Support: meditation courses, online medical services and counselling with certified coaches and psychologists.

• Learning & Development: training platforms, workshops, conferences, and our FlexiLearning program (4 hours per month dedicated to learning).

• Parental Leave Packages offering additional financial and practical support.

• Volunteering during working hours.

Much more about us:

• Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside.

• Reviews and comments from our Glassdoor and Indeed pages. Put yours!

Equal Opportunity  

Flutter SEA is an Equal Opportunity Organization. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.