We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities.
We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.
Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.
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The primary responsibilities include contacting severely delinquent borrowers on serviced and bank-owned loans to determine causes of delinquency. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes. At any point other duties may be assigned.
Essential Duties and Responsibilities include the following.
- Collect financial information and review for possible loss mitigation options to cure the borrower’s delinquency,
- In the event of an incurable default, working with borrowers to liquidate their homes in an expeditious and cost-effective manner.
- Responsible for following the account throughout the loss mitigation process from first contact through eventual claim (if appropriate).
- If the borrower is uncooperative, or otherwise unable to qualify for a loss mitigation alternative, the Specialist will present the file to the team leader and/or the Holder of the mortgage for approval to refer the matter to an attorney for foreclosure.
- Potential to be involved in the court-mandated mediation program is a distinct possibility.
- Will also be involved in the oversight of property management to including review of property inspection reports, appropriate action to preserve and protect properties following the published guidelines of the Holder and/or any mortgage insurance company that may be involved in the loan.
- Will shadow and cross-train with the team leader in an ongoing effort to expand their knowledge and utility to the Bank.
- The position may also include the calling of delinquent Borrowers for payments on loans running from 15 – 90 days past due, depending on department staffing.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Two year college degree or equivalent experience. Three to five years of collections, underwriting or home ownership counseling experience is preferred. Three to five years of collections, underwriting, or home ownership counseling experience is preferred. A basic knowledge of practical home ownership is encouraged.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software; Excel Spreadsheet software and Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We encourage candidates to consult with their Talent Partner throughout the recruiting process to better understand how their experience aligns with the role, as well as details on compensation and our total rewards offerings. The prospective range of pay we will offer to a successful applicant to this position is $18.93-$28.10, which represents a good faith estimate of what we expect to offer at the time of posting based on the role’s responsibilities, level and location. Actual starting salary will be determined by the Bank in the Bank’s discretion, and shall depend on the applicant’s experience, skills, education, certifications, as well as other relevant business conditions. Final offers will reflect these considerations and may vary accordingly.________________________________________________________Our comprehensive total rewards package offers something for everyone!- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!
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We are guided and inspired by our Core Values:- Honesty and Integrity above all else
- Trust built on fairness
- Service that creates remarkable experiences
- Responsibility to use our resources for the greater good
- Excellence through hard work and lifelong learning
- Diversity realized through inclusion and respect
Equal Opportunity Employer
Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.
Learn more about why employees love working at Camden National Bank!
Skills Required
- Two-year college degree or equivalent experience
- 3-5 years collections, underwriting, or home ownership counseling experience
- Knowledge of practical home ownership
- Ability to read, write, and present information clearly to customers and small groups
- Basic math skills including rates, ratios, and percents
- Ability to apply common sense to follow detailed instructions and solve standardized problems
- Knowledge of Internet software, Excel spreadsheet software, and word processing software
- Ability to occasionally lift/move up to 25 pounds
What We Do
Camden National Bank is a full-service community bank that offers state-of-the-art digital banking through a network of 58 banking centers and 71 ATMs in Maine, with lending offices in Massachusetts and New Hampshire. Headquartered in Camden, Maine, the bank has more than 600 employees who are dedicated to providing the best banking experience for customers every day. No matter what your financial needs are, we're dedicated to helping you, your family, and your business succeed, while ensuring that our communities remain a vibrant place to live and work. To learn more, visit www.CamdenNational.com. Member FDIC.
