Ecolab, a global leader in water, hygiene, and energy technologies and services, is seeking a Logistics Specialist to join our EVD Safety Support Center (SSC).
This role operates as a real-time safety and logistics control function, supporting chemical deliveries across Ecolab’s customer network by providing real-time solutions through a fast-paced inbound-calls environment.
The Logistics Specialist reviews shipment and tank data, resolves system issues, and makes safety-based decisions to prevent delivery incidents before they occur.
It is ideal for individuals who are analytical, tech‑savvy, and quick learners, with an interest in logistics, safety, enterprise systems and people-oriented. Prior deep experience is not required - we provide structured training; but success in this role requires strong problem‑solving skills and the ability to quickly learn and operate within tools such as SAP and other digital platforms.
What’s in It for You
- The opportunity to contribute to global safety and risk prevention in chemical logistics
- Hands‑on exposure to enterprise systems and digital safety tools (SAP, EVD applications, reporting platforms)
- A role that builds logistics, operations, and technical skillsets with long‑term career growth potential
- Support from an organization that values diverse perspectives, continuous learning, and development
- A collaborative, safety‑first environment where your decisions matter
What You Will Do
- Receive and manage +50 incoming calls daily related to delivery verification and safety checks.
- Serve as a member of the EVD Safety Support Center, supporting chemical deliveries for Ecolab and approved third‑party carriers
- Review shipment details, tank data, and system information to approve or stop deliveries based on safety and compliance criteria
- Guide callers through troubleshooting steps and navigation of the EVD application
- Accurately document all interactions, decisions, and outcomes in tracking systems
- Create and manage IT incident tickets to document, track, and escalate EVD system or application issues to the appropriate technical teams, ensuring timely resolution and minimal impact to delivery operations.
- Create Delivery Action Requests (DARs) to capture tank setup issues, documentation gaps, or Bill of Lading discrepancies
- Coordinate with Ecolab field teams and account representatives to resolve delivery or system issues
- Respond to Chemtrec alerts related to in‑transit incidents, damaged packages, or chemical events; assist with coordination when escalation is required
- Generate and maintain delivery compliance and safety data, supporting reporting and continuous improvement initiatives
Work Schedule
- Roles available across varied schedules, including Monday - Friday, weekends, evenings, and overnight shifts
- Work hours aligned to business needs and global delivery operations
Minimum Qualifications
- High School Diploma or equivalent
- 1 year of logistics, operations, supply chain, customer service or related experience or demonstrated ability to quickly learn complex operational roles
- Strong computer skills (including enterprise systems) with the ability to work across multiple systems simultaneously
Preferred Qualifications
- Bachelor’s degree
- 1 year of SAP experience (or strong aptitude and exposure to ERP or enterprise systems)
- Strong proficiency with Microsoft Office (Excel, Outlook, Teams) or similar productivity tools
- Demonstrated ability to learn new systems quickly and adapt to changing processes
- Interest in logistics, safety, transportation, or operations environments
- Experience with bulk liquid transportation, chemical logistics, or regulated industries
- Knowledge of safety or compliance concepts (e.g.HazMat, DOT, or similar) - not required, training provided
- Clear communication, sound judgment, and strong problem‑solving skills
Skills Required
- High School Diploma or equivalent
- 1 year of logistics, operations, supply chain, customer service or related experience
- Strong computer skills including enterprise systems
Ecolab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.
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Retirement Support — Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
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Healthcare Strength — Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
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Parental & Family Support — Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.
Ecolab Insights
What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
