The Role
Supervise logistics department activities, process inbound account documentation, maintain client profiles, monitor freight arrivals, coordinate with carriers, and communicate shipment status to clients. Train staff, support quality management, provide transportation market updates, and conduct quarterly carrier performance reviews.
Summary Generated by Built In
- Provide responsible supervision and control for all department activities.
- Develop and maintain excellent service to internal and external clients.
- Receive, review, and process inbound documentation for an assigned base of accounts.
- Ensure Client Profile information is entered and updated in system.
- Manage pre-alerts on a daily basis to determine whether freight is arriving as expected.
- Follow-up with carriers to confirm arrival time, and notify client of status.
- Provide training and quality management activities to assigned staff
- Provide transportation market updates to client personnel as required.
- Conduct quarterly carrier performance reviews for contracted carriers.
- Other duties as assigned
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The Company
What We Do
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a freight quote today.
