Logistics Supervisor

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

As a Logistics Supervisor at Richemont Taiwan, you will play a pivotal role in ensuring the seamless and compliant flow of our luxury goods across international borders. You will be responsible for overseeing daily import and export operations, optimizing logistics processes, and collaborating with various stakeholders to uphold Richemont's standards of efficiency, security, and service excellence. Your primary responsibilities will include:

• Manage and oversee daily import and export shipments, ensuring timely and compliant customs clearance for luxury goods, including those requiring specialized handling such as CITES permits, CPD Carnet, and Dangerous Goods (DG).
• Act as a primary point of contact for various internal brands (Maisons) and external stakeholders, including freight forwarders and customs brokers.
• Foster strong collaborative relationships to provide effective logistics solutions, communicate changes in logistics arrangements, and proactively resolve any operational challenges.
• Prepare regular reports on logistics costs, cost allocation keys and CO2 emission.
• Proactively identify, evaluate, and implement opportunities for process improvements and automation within logistics operations to enhance efficiency, reduce costs, and elevate service levels.
• Validate billing from freight forwarders, update and maintain proper freight reports.
• Perform User Acceptance Testing (UAT) for SAP system enhancements and other logistics-related IT projects, ensuring seamless integration and optimal functionality.
• Collaborate with the Logistics Assistant Manager in the planning, execution, and post-implementation review of logistics projects, providing operational feedback and insights.

Requirement:
To thrive in this dynamic role, we are seeking a detail-oriented and adaptable Logistics Supervisor with the following qualifications:

• Bachelor degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 3-5 years of progressive experience in logistics operations, with at least 1-2 years in a supervisory or team lead capacity, preferably within the luxury goods, retail, or high-value goods industry.
• Solid grasp of freight forwarding operations and carrier management.
• Proven experience in managing international import and export processes, including customs clearance procedures in Taiwan.
• Proficiency in SAP and Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and analysis.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse internal and external stakeholders.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
• Good command of both spoken and written English.

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