Logistics Supervisor

Posted 3 Days Ago
Be an Early Applicant
Chantilly, VA, USA
In-Office
50K-75K Annually
Mid level
Healthtech • Biotech
The Role
Supervise daily client pick-up and dispatch operations for specimen transport, monitor routes via Roadnet, assist dispatch and service reps, audit route compliance, handle investigations and client concerns, manage payroll, attendance, performance reviews, and administer discipline. Support vehicle inspections, vendor transport, and interdepartmental communication to ensure service levels and safety compliance.
Summary Generated by Built In

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


Labcorp is seeking a Logistics Supervisor to join our team in Chantilly, VA.

Work Schedule: Monday - Friday 3:00pm - 11:30pm (must be flexible)

Requirements

  • Supervises daily activities related client pick-up services for LabCorp test samples

  • Monitors route progress via Roadnet system to ensure timely route arrival/deliveries to branch

  • Monitors route progress via Roadnet system to ensure expected service levels are maintained

  • Dispatches calls from CSPUP portal to routes via Roadnet system

  • Actively assists dispatch (taking calls, handing client issues/concerns)

  • Provides instruction and support to service reps to resolve issues and answer questions

  • Provides instruction and support to service reps with specimen handling guidance

  • May perform the duties of a Service Representatives

  • Audits routes for compliance with established route procedures and standards

  • Attains proficient knowledge of routes, pickups and any special circumstances to enable effective oversight

  • Performs department tasks (missed/missing investigations, specimen sorting, deliveries)

  • Utilizes LCLS/SIS and other tools for issue research and investigation

  • Performs post route vehicle inspections

  • Works with Sales and internal departments to research and resolve client concerns

  • Works with external Clients to research and resolve concerns

  • Assists dispatch and service reps with research and problem investigation.

  • Encourages good morale in the department through active engagement and communication with department employees

  • Works with and communicates effectively with internal departments to address common issues or concerns.

  • Performs all other duties as assigned and/or directed by manager 

  • Reviews/Approves PLB in Workday in accordance with policy.

  • Monitors employee attendance, punctuality and ensure compliance with standards

  • Administers and approves biweekly payroll ensuring timely and accurate submission

  • Initiates and delivers informal/formal discipline in accordance with company policies

  • Inform manager of all departmental issues and corrective actions

  • Escalates issues/concerns to Manager for guidance and instruction

  • Assist manager with employee recruitment, candidate selection interviews 

  • Initiates employee work related injury reporting 

  • Initiates employee motor vehicle accident reporting

  • Evaluates employees to ensure competence

  • Utilizes Performance Management Software for annual and biannual employee performance reviews and fact files

  • Performs administrative duties as assigned by manager

Minimum Qualifications:

  • High school diploma

Preferred Qualifications:

  • Associates degree

  • 3 years of relevant experience; preferably in a clinical laboratory

  • Supervisory or leadership experience

Additional Job Standards:

  • Picks up from or transports vehicles to vendor shops for repairs 

  • Utilizes MS office software to draft memos, fliers, spreadsheets, presentations etc.

  • Ensures employee compliance with local and departmental protocols and standards

  • Ensures employee compliance with Corp Logistics protocols and standards

  • Ensures employee compliance with Corp Fleet policies

  • Ensures employee compliance with Corp Safety policies and standard

  • Ensure employee training requirements

  • Familiarity with laboratory operations as well as policies and procedures

  • Strong computer skills and working knowledge of Microsoft Office  

  • Excellent communication skills; both written and verbal

  • High level of attention to detail with strong organizational and prioritization skills

  • Strong critical thinking skills with the ability to make decisions in a fast-paced environment

  • Ability to lift /carry 100 lbs.

  • Ability to meet the physical demands of the position

  • Valid Driver's License with clean driving record

  • Be at least 21 years' of age

**Pay Range: $50,000 - $75,000

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.


Skills Required

  • High school diploma
  • Valid Driver's License with clean driving record
  • Be at least 21 years of age
  • Ability to lift/carry 100 lbs
  • Ability to meet the physical demands of the position
  • Strong computer skills and working knowledge of Microsoft Office
  • Excellent written and verbal communication skills
  • High level of attention to detail and strong organizational skills
  • Strong critical thinking skills and ability to make decisions in a fast-paced environment
  • Familiarity with laboratory operations, policies and procedures
  • Initiate and deliver informal/formal discipline and conduct employee evaluations
  • Administer and approve biweekly payroll in accordance with policy
  • Experience operating dispatch/route management systems (e.g., Roadnet)
  • Experience using Workday for payroll/PLB approval
  • Perform post-route vehicle inspections and manage vehicle/vendor transports
  • Associates degree
  • 3 years of relevant experience, preferably in a clinical laboratory
  • Supervisory or leadership experience
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The Company
HQ: Burlington, NC
19,796 Employees
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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