About Million Dollar Baby Co.
Welcome to Million Dollar Baby Co.! We started in 1990 and are proudly family-owned and operated in Los Angeles. Since then, MDB Co. has grown to 6 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs. Our family of brands include: Babyletto, DaVinci, Nursery Works, Namesake, Monogram by Namesake, and Carter's by DaVinci. We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel. At MDB Co., we credit all our success to our mighty, diverse team of more than 110 smart and fun individuals who make an impact every day! Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values. Lastly, we are proud that we have been awarded Great Place to Work in '23, '24, '25 Built in LA Best of List '23, '24, '25 Fortune Best Places to Work '24. It's truly an amazing place to work! We welcome you to learn more about our company and our fantastic team.
Teddy Fong
CEO
- Provide retailer facing customer service including responding to pre and post order or shipment related inquiries via email or phone call as necessary. Notifying retailers and management of any shipping issues, addressing shipping errors and discrepancies as they arise.
- Creating bill of ladings and requesting for rate quotes, optimizing around transit times and freight costs. Ensuring all shipments are processed and shipped within our internal SLAs
- Review order exceptions, including damages from an operational lens to ensure a best-in-class customer experience, issuing Return Merchandise Authorization (RMA), issuing call tags and or processing parts replacement orders
- Management of claims for all damaged/loss shipments, invoice overcharges and customer chargebacks with the goal of maximizing our claims win rates.
- Assist with various Logistics and Order Management functions: shipment processing for small parcel and LTL orders, order entry, customer inquiries, releasing, quoting, routing orders and shipment preparation, including creating payment requests
- Extreme attention to detail – you triple check all emails and deliverables and take pride in getting it right the first time
- Super organized – never let anything slip through the cracks, time management is your forte, and you are not shy about following up with internal or external stakeholders
- Effective verbal and written communication skills – communicate to be understood in a concise and clear manner, bring a point of view
- Strong analytical skills – use logical structuring in understanding problems and in creating solutions, don’t rely on others to tell you what to do
- Adaptable and flexible – priorities change on a daily or hourly basis, you can pivot, adjust your schedule and re-focus
- Team-oriented -- you jump at the chance to help a team member when assistance is needed
- Intermediate Excel skills
Our Benefits:
- 100% of your health, dental and vision insurance monthly premiums paid by us!
- Flexible PTO because we respect the need for work/life harmony
- Company matching 401(k)
- Vacation reimbursement and health & wellness subsidy programs
- Tuition reimbursement
- Matching charitable donations to the nonprofit organization of your choice
- Company-wide monthly celebrations - lunch is on us!
- Dog-friendly workplace, yes! You can bring your best friend to work
- Free MDB Co. swag + generous employee discount on products
At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.
Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.
Top Skills
What the Team is Saying
What We Do
Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Over 35 years later, MDB has grown to 6 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel. At MDB Co., we credit all of our success to our mighty team of more than 110 smart, fun, and diverse individuals who make an impact every day!
Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, Namesake, Monogram, DaVinci, Carter's by DaVinci, and Nursery Works. We design all of our furniture in-house and have been featured in Inc. Magazine, Vogue, Bloomberg, and many others!
As a family business, we treat our community like our family. Our team authentically cares about each touchpoint through our customer’s experience with our brands. Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values.
At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds and experiences. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas like hiring, community involvement, and continuous learning about Diversity, Inclusion and Equity.
We welcome you to learn more about our company and our fantastic team. We’d love to talk to you!
Why Work With Us
We truly want to be the best place you'll ever work! We treat all team members with respect and do not believe in the traditional corporate culture. We are a team-first culture that ensures every employee has the opportunity to grow and learn.
Gallery
Million Dollar Baby Co. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We embrace a flexible hybrid work model that supports both collaboration and work-life balance. Team members are required to work in-office on Tuesdays and Wednesdays, with the option to work from home or in the office for the remainder of the week.
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