Reporting to the Sr. Manager of Logistics, this role will support Red Bull direct customers, distributor partners, Red Bull business units, third party logistics partners, and our global logistics supply chain team in Austria. Responsibilities includes coordination, management, and optimization of all tasks related to processing and release of customer purchase orders, product availability, customer support, vendor chargebacks, as well as leading operational optimization of how assigned key customers transact with Red Bull.
Job DescriptionCUSTOMER & OPERATIONS SUPPORT
Management of customer inbound orders within Red Bull ERP and release inventory to obtain best possible fill rate, PO on time, and delivery cost structure.
Establish strong working relationships with the Red Bull Sales teams to provide high levels of internal and external customer support.
Resolve inquiries related to customer and distributor orders, returns, shipments, products, claims, and credit memos.
Initiate transportation track and trace as required, monitor and provide status of critical shipments and ensure inbound/outbound on time delivery.
Investigate and resolve problems through root cause analysis using various reports and data to resolve logistics challenges.
Ensure customer service and time objectives are achieved within existing financial constraints to maximize sales, market share and profitability for the company and distributors.
Analysis in regards to customer chargebacks, root cause identification, and resolution implementation.
Create actionable customer specific reporting as needed related to PO on time, fill rate, etc.
Provide logistics team support as needed.
Conduct ad hoc reporting and analysis.
Qualifications1+ years’ experience in supply chain-related roles
Outstanding customer service skills
Managing multiple deadlines and deliverables simultaneously
Basic knowledge of logistics functions within SAP or a comparable ERP system preferred
Analytical skills with Microsoft Excel
Experience in MS Office Suite
Additional InformationThis position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $64,080 to $96,120 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.
Red Bull Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Bull and has not been reviewed or approved by Red Bull.
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Healthcare Strength — Health coverage is characterized by comprehensive medical, dental, and vision plans alongside robust mental health access, including up to 25 free coaching/therapy sessions and digital physical therapy. Wellness initiatives such as gym subsidies, on-site fitness classes, and Fit For Flight further enhance overall healthcare value.
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Parental & Family Support — Family supports include paid family leave, incentives for healthy pregnancies, coverage for doulas/midwives, free breast milk shipment, and caregiving resources like subsidized back-up care. Adoption and surrogacy reimbursement up to $25,000 and parenting support tools broaden accessibility across family stages.
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Leave & Time Off Breadth — Paid time off is positioned as generous, typically ranging from 20–30 days annually, with Red Bull North America noted at 36 days. A paid holiday schedule complements vacation and leave options.
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