The Role
Manages logistics queues, order priorities, production scheduling, inventory accuracy, and on-time delivery. Analyzes demand and performance metrics, mitigates late-order risks, resolves cross-functional logistics issues, and leads continuous improvement initiatives. Serves as the site Dynamics AX subject matter expert, supports training and documentation, reviews invoices, and coordinates with production, customer service, shipping, sales, and supply chain teams.
Summary Generated by Built In
Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
Join our team as aLogistics Specialist!
Shift: Monday - Friday, 10 am - 6 pm
As a Logistics Specialist, you'll play a vital role in ensuring on-time delivery by balancing production schedules, supply chain demands, inventory needs, and customer expectations. Working closely with multiple departments, you'll identify opportunities for improvement, implement solutions to enhance efficiency and accuracy, and help drive continuous improvement across logistics operations. This highly visible position is ideal for someone who enjoys collaboration, data-driven decision-making, and making a direct impact on business success and customer experience.
What You Will Do:
- Review and manage Logistics queues, automated alerts, and order priorities daily.
- Partner with Production, Customer Service, and Shipping to schedule orders and maintain on-time delivery (OTD).
- Develop and improve logistics processes, tools, and workflows to support operational efficiency.
- Analyze demand, identify risks, and proactively mitigate potential late orders.
- Serve as the primary logistics contact for Customer Service inquiries and order-related issues.
- Collaborate cross-functionally to resolve logistics, order entry, batch, quality, and supply-related concerns.
- Lead continuous improvement projects focused on logistics, inventory, and overall operational performance.
- Monitor inventory accuracy, manage consumable supplies, and support inventory optimization initiatives.
- Act as the site AX subject matter expert (SME) and support related system processes.
- Partner with Supply Chain, Sales, APEX, and SOLO teams to improve responsiveness and maintain OTD.
- Track, analyze, and communicate key metrics, revenue opportunities, and logistics performance data.
- Support training, documentation, invoice review, policy compliance, and other assigned responsibilities.
What You Bring:
- Bachelor’s degree in business or equivalent experience
- 5 years manufacturing planning/scheduling experience
- Strong information technology skills and knowledge
- Ability to train others on information technology tools and systems
- Ability to analyze data and make informed decisions or recommendations
- Ability to use data to identify opportunities and drive improvements
- Ability to lead cross-functional problem-solving and improvement efforts
- Advanced understanding of production processes and equipment
- Ability to work across shifts and functions to coordinate activity and solve problems
- Ability to identify opportunities with ambiguity and rapid change, and act on those opportunities
- Ability to handle multiple tasks simultaneously, and to delegate when necessary
- Able to work in a fast-paced, team-oriented work environment
What Sets You Apart:
- APICS certification
- Experience in a manufacturing environment
- Experience with international shipments
- Familiarity with ERP systems, Customer Portals, etc.
- Experience using UPS and FedEx shipping software
- Proficiency with Microsoft Office products
- Exceptional MS Excel skillset (macro automation, SQL, VBA, Python, etc.)
- Familiarity with Freight Forwarding and 3rd party billing processes
- Experience using SalesForce
- Experience evaluating and approving invoices, freight bills, etc.
What's In It For You:
- We offer a competitive salary and total rewards package
- We offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a discounted rate
- Matching grants through Protolabs foundation
- And More!
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Proto Labs, Inc. is an Equal Opportunity Employer
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
Skills Required
- Bachelor’s degree in business or equivalent experience
- At least 2 years of manufacturing planning or scheduling experience
- Strong information technology skills and knowledge
- Ability to train others on information technology tools and systems
- Ability to analyze data and make informed decisions or recommendations
- Ability to use data to identify opportunities and drive improvements
- Ability to lead cross-functional problem-solving and improvement efforts
- Advanced understanding of production processes and equipment
- Ability to coordinate activity and solve problems across shifts and functions
- Ability to work effectively amid ambiguity and rapid change
- Ability to manage multiple tasks and delegate when necessary
- Ability to work in a fast-paced, team-oriented environment
- APICS certification
- Manufacturing environment experience
- International shipments experience
- Familiarity with ERP systems and customer portals
- Experience using UPS and FedEx shipping software
- Proficiency with Microsoft Office products
- Advanced Microsoft Excel skills, including macro automation, SQL, VBA, or Python
- Familiarity with freight forwarding and third-party billing processes
- Salesforce experience
- Experience evaluating and approving invoices and freight bills
- Eligibility to work under ITAR restrictions as a U.S. citizen, lawful permanent resident, or qualifying refugee or asylee
Protolabs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protolabs and has not been reviewed or approved by Protolabs.
-
Healthcare Strength — Medical, dental, and vision options are broadly available and described as good to excellent. Additional protections like short- and long-term disability and life insurance bolster the overall package.
-
Leave & Time Off Breadth — A starting PTO allotment plus paid holidays, along with added wellness and volunteer time, is emphasized, with some roles noting PTO growth over tenure. Paid caregiver leave appears in postings and supports flexibility for life events.
-
Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long-term savings. This foundation is frequently cited alongside core financial benefits as a strong element of total rewards.
Protolabs Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.
