Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Zipline moves aircraft, service parts, and operational equipment to the teams and sites that keep delivery operations running. As an Outbound Logistics Specialist, you will own the final steps inside our facility: turning released orders into accurate, documented, on-time carrier handoffs. You will work hands-on across warehouse execution, inventory systems, packaging, and carrier coordination. Your work protects hardware traceability, inventory integrity, and operational readiness for field operations, maintenance teams, test sites, suppliers, and customers.
What You'll Do• Own finished-goods, service-parts, test, and operational shipments from order release through carrier handoff and system closure.
• Pick, stage, and verify part numbers, quantities, serial or lot controls, configuration requirements, destinations, and committed ship dates.
• Package high-value and sensitive hardware to prevent damage and meet internal, carrier, and destination requirements.
• Prepare accurate packing lists, labels, bills of lading, and supporting shipment records with complete traceability.
• Coordinate parcel, courier, and freight pickups; communicate shipment readiness and status to internal teams and logistics partners.
• Complete timely ERP/WMS transactions and resolve inventory or order discrepancies before shipment release.
• Partner with Manufacturing, Quality, Planning, Maintenance, Customer Operations, and Transportation to align priorities and recover fulfillment risks early.
• 2+ years of experience in outbound shipping, fulfillment, warehouse operations, logistics, or material handling.
• Experience using an ERP, WMS, or comparable inventory system for order execution and inventory transactions.
• Working knowledge of parcel, courier, and freight processes, including packaging, shipment documents, tracking, and carrier handoffs.
• Careful judgment and attention to detail when handling time-sensitive, serialized, high-value, or configuration-controlled material.
• Clear written and verbal communication with operations, technical teams, and external transportation partners.
• Ability to work onsite in warehouse and production environments and meet approved physical requirements for the role.
• Flexibility to support shipment cutoffs, quarter-end demand, and critical operational needs while maintaining accuracy and traceability.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Skills Required
- 2+ years of experience in outbound shipping, fulfillment, warehouse operations, logistics, or material handling.
- Experience using an ERP, WMS, or comparable inventory system for order execution and inventory transactions.
- Working knowledge of parcel, courier, and freight processes, including packaging, shipment documents, tracking, and carrier handoffs.
- Careful judgment and attention to detail when handling time-sensitive, serialized, high-value, or configuration-controlled material.
- Clear written and verbal communication with operations, technical teams, and external transportation partners.
- Ability to work onsite in warehouse and production environments and meet approved physical requirements for the role.
- Flexibility to support shipment cutoffs, quarter-end demand, and critical operational needs while maintaining accuracy and traceability.
Zipline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zipline and has not been reviewed or approved by Zipline.
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Healthcare Strength — Healthcare coverage is consistently described as comprehensive and high quality, with multiple plan choices, low out‑of‑pocket costs, and additions like HRA, One Medical, and fertility support.
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Parental & Family Support — Parental and family leave is highlighted as generous and meaningfully used, reinforcing support for major life events.
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Leave & Time Off Breadth — Paid time off, sick days, and holidays are portrayed as solid and broadly available, contributing to overall benefits depth.
Zipline Insights
What We Do
Zipline is the world's largest autonomous delivery network and is powered entirely by fixed-wing drones. Our fleet circles the equivalent distance of the equator every 2.5 days, and we have shipped hundreds of thousands of critical medical products across Rwanda, Ghana, and now beginning in the United States.
Why Work With Us
Zipline is the perfect intersection of super cutting-edge tech, deep social mission, and extremely compelling business case. Our small, scrappy, customer-obsessed, humble, and mission-driven team has set the bar for what is possible in the drone logistics industry globally, and has designed some incredibly elegant technology in the process.
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