WHO WE ARE
KNAPP brings new technology to warehouse automation.
The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.
One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.
WHAT YOU GET TO DO
The Logistics Software Consultant I completes detailed preparation of the solution concept selected in the design phase as the basis for the order execution. Develops control engineering solutions based on the requirements of our customers using information technology.
Essential Functions and Responsibilities:
- Responsible for clear customer communication / clarification of details
- Creates interface document
- Creates specification sheet
- Creates internal documents for project-executing departments
- Creates test plans (factory tests, internal and customer-specific acceptance tests)
- Responsible for factory acceptance testing and internal testing
- Creates development requests
- Coordinates and participates in planning meetings (with mechanical engineer, hardware engineer, electrics engineer)
- Supports project-implementing departments (Planning, Development, Commissioning, etc.)
- Responsible for continuous updating of customer specific SW-documents during order execution; Integration of change requests
- Verifies the layout for feasibility of the software processes
- Supports Project Management project initiatives and timelines
- Communicates deviations from the original scope of supply to project stakeholders
- Coordinates customer projects with software suppliers
- Obtaining information from Project Management, Product Management, Project Planning, Software Development, Sales, Affiliates and all KNAPP employees involved in the order execution
- Independent agreement of the information technology solution with the customer (host protocol and requirement specification document) in coordination with project management and project planning
- Acceptance and assessment of factory test and internal acceptance tests
- Creating development requests
- Offering support and guidance to new employees during the early employment period (Mentoring)
- Willingness and ability to improve skills and to learn new things to remain current and innovative in skill set
Other Duties and Responsibilities:
- Reliability and ability to work under pressure
- Able to complete tasks in high quality and in time, also in stressful situations
- Ensure performance targets are consistently met and commitments are kept
- Ability to focus on goals when blockers arise
- Positive and confident attitude towards the company and the role responsibilities within the team
- Ability to take criticism and use it in a constructive way
- Ability to manage conflicts and work with stakeholders to resolve challenges collaterally
- Ability to recognize, troubleshoot and in the end resolve system failures and problems
WHAT YOU HAVE
- Engineering degree (Information Technology, Logistics), or equivalent work experience
- Beginner level of understanding of system components of KNAPP-Group (function, software, hardware)
- Beginner level of understanding of complex processes in the workflow of our customers
- Beginner level of understanding of requirements for integration of the KNAPP system into the customer environment
- Ability to plan and hold meetings (with planning team and with customers)
- Beginner level of computer skills (MS Office, KNAPP-internal tools)
- Language skills (English mandatory, another language beneficial)
Working Conditions and Environment:
- Overtime (occasional) as required by work.
- Travel is required (up to 30%)
- Ability to travel by air both domestically (US) and internationally (primarily Austria and other parts of Europe as well as Canada)
- Willing to travel often and work flexible hours based on the project (e.g. night shift or weekends)
- Authorization to work in the U.S
- Passport or ability to obtain passport
- Professional office etiquette is required at all times
- Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.
WHAT YOU WILL GET
- 2 remote days per week
- Half day Fridays
- A beautiful new, state-of-the-art, office complex in Kennesaw, GA
- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
- Subsidized food delivery
- Monthly celebrations
- Quarterly employee events
- Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
Skills Required
- Engineering degree (Information Technology or Logistics) or equivalent work experience
- Beginner-level understanding of KNAPP system components (software, hardware, function)
- Beginner-level understanding of complex customer workflow processes and integration requirements
- Ability to plan and hold meetings with internal teams and customers
- Beginner-level computer skills (MS Office and KNAPP-internal tools)
- English language skills (mandatory)
- Additional language skills
- Authorization to work in the U.S.
- Passport or ability to obtain a passport and willingness to travel internationally
- Willingness and ability to travel up to 30% and work flexible hours (including nights/weekends) as project needs require
- Ability to lift up to 50 pounds and perform physical tasks (standing, climbing ladders, etc.)
- Adherence to a drug-free workplace and successful drug screening
- Ability to mentor and support new employees during early employment period
What We Do
Experience our unique KNAPP spirit. Catch up on the latest company news. Receive stories and first-hand experience from our customers and employees. Gain comprehensive insights into our technology and service portfolio. Great that you are here. Looking forward to getting in touch with you. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe logistics. We – more than 8,000 employees of the KNAPP Group in 62 locations worldwide, shape the future-oriented industry of intralogistics. Founded in 1952 as a two-man business, KNAPP has developed into one of the strongest and most innovative partners for integrated logistics solutions. Find out more about us: https://www.knapp.com/en/ https://www.facebook.com/KNAPP.AG/ https://www.instagram.com/knapp.group/ https://twitter.com/KNAPP_AG_de Note on gender At KNAPP, we place great value in human equality. Simultaneously, we live by our motto making complexity simple. As a reflection of this, we try to use gender-neutral language where possible in all our texts. Where this is not possible, it is nevertheless meant to include all genders without discrimination. Thank you for your understanding in this matter.
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