Logistics Senior Coordinator -Bilingual (Korean/ English)

Posted Yesterday
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Plano, TX, USA
In-Office
30-32 Hourly
Senior level
Information Technology • Professional Services
The Role
Coordinate international air, ocean, rail, and truckload freight operations, including shipment tracking, terminal and customs coordination, transload warehouse capacity, dispatch, routing, documentation, compliance, claims, and exception resolution. Maintain logistics reports and KPIs, communicate with carriers and supply chain stakeholders, and improve operational efficiency. The role requires bilingual Korean-English communication, weekend availability, and work across Coppell and Plano.
Summary Generated by Built In
Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours

Job Description

1. Position Overview

The Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to company warehouses and ultimately to customers.

This position requires hands-on experience in Air Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

2. Key Responsibilities

1) Planning & Scheduling

  • Create and maintain daily tracking reports for Air Import, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

  • Gather departure information for containers and air cargo at ports, terminals, and airports.
  • Monitor and confirm on-time departures from U.S. ocean terminals and major airports.
  • Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

  • Track ocean containers, rail intermodal units, and air shipments in real time.
  • Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
  • Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs holds).

4) Transload Warehouse Management

  • Oversee Transload Warehouse (TW) capacity planning and utilization.
  • Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
  • Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management

  • Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
  • Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.

6) Partner & Stakeholder Communication

  • Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
  • Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance & Documentation

  • Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
  • Maintain accurate records for audits and regulatory inspections.
  • Perform other job-related duties as assigned.

8) Core Competencies

  • Analytical Thinking: Translate large data sets into actionable insights.
  • Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
  • Communication: Communicate clearly and effectively with internal teams and external partners.
  • Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
  • Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

Qualifications

1) Education

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

2) Experience

  • Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
  • Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
  • Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
  • Minimum 6 years

3) Industry Knowledge

  • Strong understanding of international air and ocean freight regulations, and customs procedures

4) Technical Skills

  • Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.

5) Language

  • Bilingual (Korean and English)

6) Based in Coppell; will work from Plano ~2 days/week for meetings.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Skills Required

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
  • At least 6 years of experience in logistics coordination
  • Strong experience in international air and ocean freight operations
  • Hands-on experience in international air, ocean, and over-the-road freight forwarding operations
  • Experience managing transload warehouse operations
  • Experience managing truckload dispatch
  • Strong understanding of international air and ocean freight regulations and customs procedures
  • Proficiency with ERP, TMS, WMS, SAP, or equivalent logistics systems
  • Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP
  • Bilingual Korean and English language proficiency
  • Ability to work weekend shifts based on operational requirements
  • Based in Coppell and able to work from Plano approximately two days per week
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The Company
HQ: Buena Park, CA
24 Employees
Year Founded: 1976

What We Do

Woongjin Inc. is a Korean based company in the US providing unique IT Consulting and Recruiting/Staffing services.

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