Job Description
WHAT YOU’LL DO
As an Advanced User you will provide efficient and smooth system support to day-to-day warehouse operations, ensuring compliance to system routines and acting as a bridge between the business and system administration.
- Support end users in the day-to-day work and act as an advanced system user within the DC:
- Conduct system clean-up and system routines
- Support 3PL training of end-users on daily system-related issues
- Feedback to Central System Specialist (ex-Super Users)
- Conduct basic troubleshooting and reporting
- Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented
- Identify and suggest improvement opportunities and/ or need for DC operations
- Responsible for training H&M team and 3PL leaders on any new functionalities on the system or any improvement
WHO YOU’LL WORK WITH
In this role you will collaborate with managers and trainers of the 3PL warehouse team along with the H&M Business Expert within the facility.
WHO YOU ARE
We are looking for people with…
- Advanced PC skills with Excel and Access
- A good understanding of IT systems and how you work with the functionality provided
- Excellent people and communication skills
- Ability to work independently and in a high pressure, multi-personality, fast-paced, deadline-oriented environment
- Experience with training and developing staff
- Detail oriented, with strong organizational, time management, and interpersonal skills.
- Strong problem-solving skills and decision-making abilities.
- 1-2 years system management or department level logistics management experience preferred
- Preferably at least one year in Distribution Center Operations in a high volume, high SKU replenish and pick environment
And people who are…
- Inclusive and empathetic towards others whilst encouraging diversity
- Detail oriented, with strong organizational, time management, and interpersonal skills
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Additional Information
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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