Logistics Outbound Analyst

Posted 7 Days Ago
Alpharetta, GA, USA
In-Office
Mid level
Consumer Web • Appliances
The Role
Manage outbound order processing and load planning with 3PL WMS and SAP. Validate shipments, reconcile shipping records and carrier invoices, coordinate returns and pickups, dispute customer penalties, submit customer portal Ready-to-Ship data, and produce reports to track on-time delivery and expenses.
Summary Generated by Built In

Duties/Responsibilities:

  • Work closely with Order Management team and create SAF's to release to 3PL WMS for outbound preparation. 
  • Monitor WMS to ensure orders are processed and ready by scheduled date/time.
  • Check previous day shipping records against SAP and ensure all exceptions are resolved in a timely manner.
  • Coordinate returns and maintain logs for all returns and arrange return pickups from customers to designated 3PL warehouses on time and close RA's.
    Periodically review non-compliance financial penalties from customers and investigate/dispute claims.
  • Collect carrier invoices, validate them for payment and on-time invoice processing and accurate accrual at the end of month.
  • Load plan orders and tender to carriers and track pickup schedule with shipping warehouse and delivery schedule with customers to ensure on-time delivery to customers.
  • Submit Ready to Ship information in customers' portals to secure pickup appointments.

Requirements/Qualifications:

  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management, or related field
  • At least 3 years of experience in Load Planning
  • Must have knowledge of SAP and advanced MS Excel skills (Pivot Table & Lookup function are minimum required)
  • Ability to create reports and data management to track open orders from receipt to delivery (on-time performance) and expense analysis
  • Ability to track expenses and process them for payment after validation
  • Strong written and verbal communication skills
  • Must have time management and prioritization skills
  • Self-starter, detail-oriented and goal-driven
  • Ability to work in extensive manual work environment

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Skills Required

  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management, or related field
  • At least 3 years of experience in Load Planning
  • Knowledge of SAP
  • Advanced Microsoft Excel skills (Pivot Tables and Lookup functions)
  • Ability to create reports and manage data to track orders from receipt to delivery and perform expense analysis
  • Ability to validate and process expenses for payment
  • Strong written and verbal communication skills
  • Time management and prioritization skills
  • Self-starter, detail-oriented and goal-driven
  • Ability to work in extensive manual work environment
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The Company
HQ: Qingdao
279 Employees
Year Founded: 2001

What We Do

PUSHING THE BOUNDARIES OF INNOVATION SINCE 1969! Hisense was founded in 1969 in Qingdao, China and for five decades has been committed to developing innovative consumer electronics products. Today, Hisense is now the No.1 TV brand in China and South Africa. The company has built 54 overseas companies and utilizes 14 high-end international production facilities in Europe, Central America and South Africa. Hisense also has 12 research and development centers worldwide with the sole aim of delivering first-rate and affordable products that improve the lives of consumers. Established in 2001, Hisense USA Corporation is a Georgia based subsidiary of the Hisense Company Ltd., headquartered in Qingdao, China. Hisense USA’s product strategy is to bring a full range of electronics and appliances into the North American market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Under our "Lets Get Real" branding umbrella, we bring technology and innovative products that are easily understood by all and accessible to everyone. We make it our every day job to exceed our customer's expectations by providing reliable products at great value prices. Today, Hisense USA sells our products into great retailers across North America such as Best Buy, Lowes, Walmart, Costco.com, Amazon.com and many others. Our Mission: •To improve consumers lives by developing high-quality, innovative and affordable products

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