Logistics Operations Supervisor II Canada

Inside the Role

The Parts Distribution Center (PDC) is a multi-shift, fast-paced operation that provides direct aftermarket parts support to DTNA’s dealer and distribution network across Canada and North America. In this role, you will work alongside highly motivated members of the PDC Leadership Team, supporting both short-term execution and long-term strategic objectives of the operation.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Provide leadership and operational support to supervisory staff, including direct, indirect, and support functions within the Parts Distribution Center.
• Plan and establish work schedules, staffing requirements, and production sequences to maximize productivity and service performance.
• Lead PDC Continuous Improvement initiatives within the assigned zone of responsibility.
• Lead and implement DTNA’s TOS (Truck Operating System) processes within the PDC.
• Analyze operational and statistical data to identify root causes of production or service issues and develop corrective action plans.
• Develop and execute strategic and tactical plans based on production process analysis and recommend improvements to enhance efficiency.
• Lead PDC safety, health, and security programs, ensuring compliance with Alberta Occupational Health & Safety legislation and corporate standards.
• Ensure compliance with Canadian labour laws and governmental regulatory requirements related to labour, equipment, and facilities.
• Oversee vendor management, facility equipment, and maintenance activities.
• Maintain responsibility for warehouse layout, space utilization, and slotting strategies.
• Develop and monitor departmental budgets and operating expenses.
• Responsible for all inventory control and customer service activities to include credit/claim issues and returning defective material to suppliers.
• In coordination with PDC Manager, establish, evaluate and communicate quality and through-put goals for each area.
• Serve as primary contact for corporate and regulatory audits and inspections.
• Engage in both tactical and strategic planning to maximize operational efficiencies.
• Act as Super User for SAP, DView, IMS, and other PDC systems.
• In coordination with the PDC Manager, determine manpower/staffing levels, direct and indirect recruitment and retention.
• Interpret Company policy and procedure for the workforce including conflict resolution between employees.
• Facilitate collaboration and problem solving between the PDC and corporate functions, including the PDC Operations and TOS teams both located in Fort Mill, SC.
• Other duties as assigned by manager.
• Support and facilitate a safe and ethical work environment and working culture.

Knowledge You Should Bring

• Bachelor’s degree (BS/BA) or equivalent with  5 – 7 years of relevant experience in a high-volume logistics or manufacturing environment.
• Prior supervisory or leadership experience in distribution, manufacturing, or transportation.
• Ability to coach and develop employees to higher levels of performance.
• Knowledge and application of Lean and Continuous Improvement tools and principles.
• Working knowledge of both Domestic and International Distribution concepts.
• Familiarity with Canadian labour laws and regulatory compliance.
• Proficiency in Microsoft Office applications.

Exceptional Candidates Might Have 

• Strong customer focus and previous face time experience with customers.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Calgary, AB CA. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.