Own the operation. Lead the team. Deliver great customer outcomes.
At ETEL, we’re committed to delivering reliable, high-quality solutions for our customers — and strong operational performance is critical to how we deliver that experience.
We’re looking for a Logistics & Operations Lead to lead our Melbourne-based distribution and service function. You’ll play a key role in driving performance, aligning delivery with customer expectations, and building a high-performing team.
About the role
As Logistics & Operations Lead, you’ll be accountable for leading day-to-day distribution, warehouse, and service operations across Victoria.
You’ll balance operational delivery with people leadership — driving consistency, improving processes, and ensuring a strong customer experience across the region.
What you’ll be doing
• Leading warehouse and dispatch operations to ensure efficient delivery outcomes
• Monitoring and driving performance against KPIs
• Ensuring effective materials handling, storage, and distribution processes
• Overseeing site maintenance, equipment, and compliance
• Leading, coaching, and developing team capability
• Partnering with internal teams to align operational and customer requirements
• Driving continuous improvement across processes and performance
What you’ll bring
• Experience leading operations in a logistics, warehouse, or industrial environment
• Strong hands-on leadership capability and ability to manage day-to-day challenges
• Warehouse/high-racking experience
• Forklift or reach licence
• Experience with ERP/MRP systems
• A solutions-focused mindset with a focus on improving performance
• Confidence operating in a standalone or remote site environment
• Commitment to health, safety, and operational excellence
Why ETEL
At ETEL, you’ll be part of a collaborative, performance-focused environment where continuous improvement is valued.
This is an opportunity to own a core operational function, influence outcomes, and contribute to delivering a consistent, high-quality customer experience.
We value diversity of thought and background and are committed to creating a workplace where everyone feels supported and able to succeed.
Ready to lead operations and make an impact in Victoria? Apply now.
Skills Required
- Experience leading operations in a logistics, warehouse, or industrial environment
- Hands-on leadership capability and ability to manage day-to-day challenges
- Warehouse/high-racking experience
- Forklift or reach licence
- Experience with ERP/MRP systems
- Ability to operate in a standalone or remote site environment
- Commitment to health, safety, and operational excellence
- Experience leading, coaching, and developing team capability
What We Do
ETEL is a leading manufacturer of distribution transformers, based in New Zealand with operations in Australia and Indonesia. Wholly owned by the Unison Group, the company specializes in designing, building, and testing transformers for electricity supply networks, industrial sites, and mining projects. They are committed to quality, innovation, and safety, maintaining ISO9001 and ISO45001 certifications while serving customers across New Zealand, Australia, and the Pacific Islands.
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