Logistics Manager

Posted 14 Hours Ago
Be an Early Applicant
Commerce, CA
90K-110K Annually
Mid level
Fashion • Retail
The Role
The Logistics Manager oversees the delivery process, focusing on issue tracking, optimization, and performance reporting. They report on carrier performance, manage relationships with parcel carriers, and collaborate with cross-functional teams to resolve issues. The role involves data extraction, invoice auditing, and leading weekly carrier meetings.
Summary Generated by Built In

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Logistics Manager will be tasked with ensuring a Best In Class delivery experience, focusing on cross-functional issue tracking, resolution, and process optimization from Order Shipping, Transportation, and Invoicing. The Manager needs to be skilled in monitoring shipping and package characteristic trends and respond appropriately with the carriers to ensure the company is receiving optimal time-in-transit and the most competitive pricing.  The Logistics Manager will act as the liaison between internal customers and small package carriers, brining solutions and answers to questions posed.  The ideal candidate will have strong experience in working with Small Parcel Carrier networks and their pricing structures, E-commerce Operations, Section 321 Cross-Border, Reverse Logistics, and Data Analytics.

RESPONSIBILTIES

  • Monitor and report on carrier delivery and on-time performance.  Focus on continuous improvement related to speed, service consistency and cost management.
  • Provide weekly reports to leadership on Last Mile carrier network performance
  • Act as point of contact for the day-to-day parcel carrier relationships (3+ carriers)
  • Communicate unforeseen carrier rate, rule, or service interruptions
  • Communicate monthly volume forecasts and reconcile any variances
  • Work with cross-functional teams (Distribution Centers, Retail, eCommerce Teams, and Project/ Strategy) to identify and resolve issues.
  • Active involvement in weekly carrier meetings and quarterly business reviews
  • Facilitate carrier claims on a weekly basis and provide reporting on cost recovery  
  • Audit Parcel invoices and reconcile against contract terms and rate agreements

QUALIFICATIONS

  • Bachelor's degree in quantitative discipline such as Business, Economics, Engineering, Supply Chain Operations.
  • Experience in designing reports, extracting data and interpreting multiple data sources.
  • Proven analytical and problem-solving skills and an ability to use data and metrics to back up assumptions and complete root cause analyses
  • 3+ years of direct experience in ecommerce retail and parcel carrier networks ( eg; Fed Ex, Regional, and Cross Border Carriers)
  • Strong proficiency in Microsoft Excel, strong verbal and written communications 

The base salary range for this position is $90,000-$110,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

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Top Skills

Data Analytics
E-Commerce Operations
Excel
The Company
HQ: Beverly Hills, CA
530 Employees
On-site Workplace
Year Founded: 2007

What We Do

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
That’s why we started Alo —to spread good: to anyone who is experiencing the transformative power of yoga, to the world’s best yogis who wear Alo to practice because it’s the only line that actually elevates their practice, to the celebrities and the fashion-forward who wear Alo because it’s the perfect street brand, comfortable, contemporary and decidedly not just for the mat.
Creating garments that carry over to the street, into a life lived consciously, takes mindful movement one step further: a beautiful life celebrated with beautiful design. Capturing what’s trending in contemporary fashion with both the women’s and men’s collections makes it so Alo can travel beyond the studio. Luxury meets performance in every collection.
Mindful movement carries over to life at Alo, where there’s a solar-powered office, yoga five days a week for employees at our on-site gym, electric-car charging stations, an advanced recycling program that reduces waste to that of a small household, and meetings outside by the fountains in our meditative Zen garden. We have a gong. And we use it. Our stores are designed to be places to commune—people and ideas mingle over organic juice, kombucha and coffee. And the airy yoga studio and roof deck at our Beverly Hills flagship store is where it’s really happening. There’s even a super-sized cosmic mural on one wall—come by for some astral travel (or just to take an Instagram pic).

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