SUMMARY: The Shipping & Receiving Manager is responsible for overseeing all shipping, receiving, and warehouse operations to ensure the safe, efficient, and cost-effective movement of raw materials, packaging, and finished goods. This position manages inventory flow, transportation activities, warehouse personnel, and material handling processes while maintaining compliance with company policies, safety standards, food safety requirements, regulatory guidelines, and customer expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Lead and manage shipping, receiving, and warehouse operations to ensure materials and products are received, stored, and shipped accurately and efficiently.
- Maintain appropriate staffing levels and departmental organization to support operational goals and ensure compliance with company safety procedures, OSHA regulations, and food safety requirements.
- Recruit, interview, hire, train, coach, and develop Shipping, Receiving, and Warehouse personnel.
- Monitor employee performance, conduct evaluations, provide coaching, and administer corrective action when necessary.
- Ensure employees are properly trained and authorized to safely operate forklifts and other material handling equipment.
- Prepare, review, and maintain Bills of Lading, shipping documentation, transportation records, and receiving documentation to ensure accuracy and compliance.
- Manage carrier relationships and transportation activities to achieve timely and cost-effective delivery of products.
- Oversee receiving activities including unloading, inspection, verification, staging, and processing of incoming materials.
- Investigate and resolve discrepancies involving purchase orders, invoices, packing slips, receiving reports, and inventory records.
- Coordinate documentation and inventory transactions with Inventory Control and Accounting to maintain inventory accuracy.
- Ensure materials and supplies are delivered to internal departments and required documentation is completed and maintained.
- Evaluate, recommend, and implement warehouse equipment, storage systems, and material handling solutions that improve safety and operational efficiency.
- Research and recommend equipment purchases based on safety, reliability, performance, and cost-effectiveness.
- Develop and manage departmental budgets, staffing plans, and capital expenditure requests.
- Lead continuous improvement initiatives related to warehouse operations, inventory control, shipping, receiving, and safety performance.
- Administer and maintain the forklift certification program, including operator training, testing, certification, and recordkeeping.
- Operate forklifts, pallet jacks, shrink-wrap equipment, and other warehouse machinery as needed to support operations.
- Ensure compliance with company policies, food safety standards, customer requirements, and applicable regulatory requirements.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities
Supervisory Responsibilities:
- Shipping, Receiving and Warehouse Personnel (5)
QUALIFICATIONS
Education and Experience:
- High school diploma or GED required; associate or bachelor’s degree in supply chain management, Logistics, Business, or a related field preferred.
- Minimum of five (5) years of progressive leadership experience in shipping, receiving, warehouse, or logistics operations, preferably in a food manufacturing environment.
- Experience managing warehouse personnel, transportation activities, inventory control processes, and material handling operations.
Required Skills/Abilities:
- Certified Forklift Trainer
- Must be able to lift 50 lbs.
- Proficient Computer Software Skills
- Ability to solve problems and determine root cause for permanent resolution
ENVIRONMENTAL AND WORKING CONDITIONS: Environment is in a cold temperature food manufacturing plant. Works most of the workday indoors; however, sudden and extreme changes in temperature may occur.
Skills Required
- High school diploma or GED
- Associate or bachelor's degree in supply chain management, logistics, business, or a related field
- At least five years of progressive leadership experience in shipping, receiving, warehouse, or logistics operations
- Experience managing warehouse personnel, transportation activities, inventory control processes, and material handling operations
- Certified Forklift Trainer
- Proficient computer software skills
- Ability to solve problems and determine root cause for permanent resolution
- Ability to lift 50 pounds
What We Do
Raybern Foods makes frozen, heat-and-serve deli-style sandwiches and sliders, including Philly cheesesteaks, roast beef cheddar melts, chicken bacon ranch, pulled pork, ham and Swiss, and other varieties. Its sandwiches are designed to heat in the microwave and feature signature bakery-soft bread. The company says it produces millions of sandwiches annually and aims to share its love of great sandwiches with as many people as possible.
